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Agim Johnpatrick Munachimso, Call Handling Developer

Last Job: 15 Feb 2024

Professional secretary and Virtual assistant with over 3 years of industry experience across various sectors including education, entertainment, health, and business. Demonstrated abilities in managing schedules, handling communications, and providing remote administrative support to enhance operational efficiency. Proficient in research, data entry, social media management, and a suite of other administrative tasks. Offering a 10% discount to the first new client, highlighting a commitment to providing valuable and affordable services.

Call Handling

Schedulers

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ONI FAITH ADEPEJU, Call Handling Developer

Last Job: 2 Oct 2023

As a customer service representative, the candidate has a strong background in customer satisfaction. They have 2+ years of experience in the customer service industry, demonstrating their ability to communicate effectively and solve problems.Key technical skills include proficiency in customer service tools such as Salesforce, Microsoft Office Suite, Five9 Dialer, Zendesk, Freshdesk, HubSpot, GoHighLevel, and RingCentral. They are also a 65WPM typist and have strong analytical and problem-solving abilities.The candidate is an excellent team player with attention to detail and multitasking skills. They have advanced written and oral communication skills in English and Yoruba.Overall, the candidate's profile showcases their hands-on expertise, problem-solving background, customer service education, and general work experience in customer service. They have a strong skill set in various software tools and possess the necessary qualities to excel in a customer service role.

Call Handling 2 yr.

Customer Service 2 yr.

Appointment Setting 2 yr.

HubSpot CRM 2 yr.

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Our journey starts with a 30-min discovery call to explore your project challenges, technical needs and team diversity.

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Within 1-3 days, we’ll share profiles and connect you with the right Call Handling talents for your project. Schedule a call to meet engineers in person.

Validate Your Choice

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Welcome on Upstaff: The best site to hire Call Handling Developer

Upstaff.com was launched in 2019, addressing software service companies, startups and ISVs, increasingly varying and evolving needs for qualified software engineers

Yaroslav Kuntsevych

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About Us

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Volodymyr August 11, 2023

Leaving a review to express how delighted I am to have found such a great side gig here. The project is intriguing, and I'm really enjoying the team dynamics. I'm also quite satisfied with the compensation aspect. It's crucial to feel valued for the work you put in.Overall, I'm grateful for the opportunity to contribute to this project and share my expertise. I'm thrilled to give a shoutout and recommendation to anyone seeking an engaging and rewarding work opportunity.

Henry Akwerigbe August 30, 2023

This is a super team to work with. Through Upstaff, I have had multiple projects to work on. Work culture has been awesome, teammates have been super nice and collaborative, with a very professional management.There's always a project for you if you're into tech such Front-end, Back-end, Mobile Development, Fullstack, Data Analytics, QA, Machine Learning / AI, Web3, Gaming and lots more.It gets even better because many projects even allow full remote from anywhere!Nice job to the Upstaff Team 🙌🏽.

Roman Masniuk August 25, 2023

I worked with Upstaff engineers for over 2 years, and my experience with them was great. We deployed several individual contributors to clients' implementations and put up two teams of upstaff engineers. Managers' understanding of tech and engineering is head and shoulders above other agencies. They have a solid selection of engineers, each time presented strong candidates. They were able to address our needs and resolve things very fast. Managers and devs were responsive and proactive. Great experience!

Maryna Navo September 25, 2023

Крутий сервіс, зручна комунікація. Допомогли з закриттям мого питання на 200%

Vitalii Stalynskyi August 29, 2023

I have been working with Upstaff for over a year on a project related to landscape design and management of contractors in land design projects. During the project, we have done a lot of work on migrating the project to a multitenant architecture and are currently working on new features from the backlog.When we started this project, the hiring processes were organized well. Everything went smoothly, and we were able to start working quickly. Payments always come on time, and there is always support from managers. All issues are resolved quickly.Overall, I am very happy with my experience working with Upstaff, and I recommend them to anyone looking for a new project. They are a reliable company that provides great projects and conditions. I highly recommend them to anyone looking for a partner for their next project.

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FAQs on Call Handling Development

What is a Call Handling Developer?

A Call Handling Developer is a specialist in the Call Handling framework/language, focusing on developing applications or systems that require expertise in this particular technology.

Why should I hire a Call Handling Developer through Upstaff.com?

Hiring through Upstaff.com gives you access to a curated pool of pre-screened Call Handling Developers, ensuring you find the right talent quickly and efficiently.

How do I know if a Call Handling Developer is right for my project?

If your project involves developing applications or systems that rely heavily on Call Handling, then hiring a Call Handling Developer would be essential.

How does the hiring process work on Upstaff.com?

Post Your Job: Provide details about your project.
Review Candidates: Access profiles of qualified Call Handling Developers.
Interview: Evaluate candidates through interviews.
Hire: Choose the best fit for your project.

What is the cost of hiring a Call Handling Developer?

The cost depends on factors like experience and project scope, but Upstaff.com offers competitive rates and flexible pricing options.

Can I hire Call Handling Developers on a part-time or project-based basis?

Yes, Upstaff.com allows you to hire Call Handling Developers on both a part-time and project-based basis, depending on your needs.

What are the qualifications of Call Handling Developers on Upstaff.com?

All developers undergo a strict vetting process to ensure they meet our high standards of expertise and professionalism.

How do I manage a Call Handling Developer once hired?

Upstaff.com offers tools and resources to help you manage your developer effectively, including communication platforms and project tracking tools.

What support does Upstaff.com offer during the hiring process?

Upstaff.com provides ongoing support, including help with onboarding, and expert advice to ensure you make the right hire.

Can I replace a Call Handling Developer if they are not meeting expectations?

Yes, Upstaff.com allows you to replace a developer if they are not meeting your expectations, ensuring you get the right fit for your project.

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Want to hire Call Handling developer? Then you should know!

Table of Contents

How and where is Call Handling used?

Customer Support: Resolving customer queries
Appointment Scheduling: Managing appointments efficiently
Order Processing: Streamlining order placements
Emergency Dispatch: Quick response to emergencies
Virtual Receptionist: Handling incoming calls professionally
Lead Qualification: Identifying potential leads accurately
Help Desk Support: Providing technical assistance
Survey and Feedback Collection: Gathering feedback effectively
Voicemail Management: Organizing voicemails systematically
Automated Phone Menu: Routing calls efficiently

Compare Junior, Middle, Senior, and Expert/Team Lead Call Handling Developer roles

Seniority Name	Years of experience	Responsibilities and activities	Average salary (USD/year)
Junior	0-2 years	Code debugging Feature implementation Basic testing	$50,000
Middle	2-5 years	Module development Database design Code optimization	$70,000
Senior	5-8 years	Architecture design Team mentoring Project management	$90,000
Expert/Team Lead	8+ years	Technical strategy Client interaction Team leadership	$120,000

Quick Facts about Call Handling.

Call handling software was born in 1973, the year of disco and bell-bottoms.
From customer service to telemarketing, this software powers various projects.
The entry barrier to mastering call handling tech is as high as a giraffe’s eye level.
Call handling software often buddies up with CRM systems for a tech power duo.
Did you know the first-ever call handling software was coded on a punch card? Cool, right?

TOP Call Handling Related Technologies

Twilio (Ex: Jeff, 2008)
Zendesk Talk (Ex: Mikkel, 2007)
RingCentral
Five9 (Ex: Jim, 2001)
Avaya

What are top Call Handling instruments and tools?

Avaya Aura Call Center Elite: A tool by Avaya released in 2009
Genesys PureCloud: A tool by Genesys released in 2015
Five9 Virtual Contact Center: A tool by Five9 released in 2001
Cisco Unified Contact Center Enterprise: A tool by Cisco released in 2006
Aspect Zipwire: A tool by Aspect Software released in 2014

Hire Call Handling Developer

Hire Freelance Call Handling Developers and Engineers

Agim Johnpatrick Munachimso, Call Handling Developer

ONI FAITH ADEPEJU, Call Handling Developer

Sign up now to see more Call Handling developers

Talk to Our Talent Expert

Only 3 Steps to Hire Call Handling Developer

Welcome on Upstaff: The best site to hire Call Handling Developer

Yaroslav Kuntsevych

Hire Call Handling Developer as Effortless as Calling a Taxi

FAQs on Call Handling Development

What is a Call Handling Developer?

Why should I hire a Call Handling Developer through Upstaff.com?

How do I know if a Call Handling Developer is right for my project?

How does the hiring process work on Upstaff.com?

What is the cost of hiring a Call Handling Developer?

Can I hire Call Handling Developers on a part-time or project-based basis?

What are the qualifications of Call Handling Developers on Upstaff.com?

How do I manage a Call Handling Developer once hired?

What support does Upstaff.com offer during the hiring process?

Can I replace a Call Handling Developer if they are not meeting expectations?

Discover Our Talent Experience & Skills

Want to hire Call Handling developer? Then you should know!

How and where is Call Handling used?

Compare Junior, Middle, Senior, and Expert/Team Lead Call Handling Developer roles

Quick Facts about Call Handling.

TOP Call Handling Related Technologies

What are top Call Handling instruments and tools?

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