Apply as Developer Hire Developer

Yuri Makaruk Senior Technical Writer

Technical Writer

Summary

- 5+ years of technical writing experience
- Extensive experience in technical writing for various industries, including healthcare, e-commerce, software development, and data automation, with a focus on creating and updating user guides, release notes, and API documentation.
- Strong collaboration skills, demonstrated by working closely with stakeholders such as software engineers, QA, project managers, and business analysts to gather necessary information for documentation.
- Proficient in a wide range of technologies and tools, such as Jira, Confluence, Snagit, Git, Github, VS Code, Craft CMS, and Adobe InDesign.
- Skilled in translation and localization, with experience in translating internal documentation between English, Russian, and Ukrainian.
- Educational background in linguistics and technical translation, complemented by professional technical writing courses, TEFL training, and writing and journalism courses.
- Basic understanding of programming languages (JavaScript, C, Java, Dart/Flutter, REST API, SQL + HTML, CSS, XML), understanding of SDLC and DDLC, information structure, design standards
- Advanced English
- Available to start ASAP

Technical Writer, US Visiquate Inc, BA/BD Company (Healthcare Project)

October 2021 – present
Responsibilities:

  • Created from scratch and updated internal documentation for developers, QA, BA, PM.
  • Created and update external user guides for the product customers.
  • Collaborated with stakeholders (Software Engineers, QA, PM, BA) to obtain needed information.
  • Created and updated Release Notes, video demo scripts.

Technologies: Jira, Confluence, Google Docs, Microsoft Word, Snagit, Slack, Git, Github, VS Code, Craft CMS

Technical Writer, Lindenvalley GmbH, Mobile & Web Development Company (E-commerce Project)

 April 2021 – September 2021
Responsibilities:

  • Authored the user guide for admin panel of the car dealership website and mobile app, which incorporated AI for automatic images processing. 
  • Authored the user guide for admin panel of the furniture web store.
  • Translated internal documentation (Eng/Rus/Ukr).
  • Collaborated with stakeholders (Software Engineers, QA, PM) to obtain needed information.
  • Edited and updated existing documentation to keep it up-to-date.

Technologies: Notion, Snagit, COLLABSTAR tracking system (equivalent to Jira), Microsoft Office, Microsoft Manual of Style.

Technical Communicator , SoftServe, Software Development Company

December 2020 – April 2021
Responsibilities:

  • Authored user manuals (User Guides, Installation/Upgrade Guides, API documentation) for the admin panel of the online credit website.
  • Translated internal documentation (Eng/Rus/Ukr).
  • Collaborated with stakeholders (Software Engineers, QA).
  • Edited and updated existing documentation to keep it up-to-date.

Technologies: GIT, Gitlab, Snagit, Jira, Confluence, Microsoft Office, RoboHelp, PowerPoint, Microsoft Manual of Style.

Technical Writer, «Artsyl Technologies, Inc.» (Data Automation)

May 2018 – December 2020
Responsibilities:

  • Created and supported documentation on a client-server system designed to extract, process and upload data from invoices and other documents to servers/ERP. The system incorporates AI and Machine Learning.
  • Authored User Guides, Installation/Upgrade Guides, Software Requirements Specifications, API documentation, FAQs for PDF and online output mostly from scratch.
  • Authored Release Notes, Training Manuals, and New Features documentation.
  • Translated internal documentation (Eng/Rus/Ukr).
  • Closely collaborated with stakeholders and all the departments (Software Engineers, QA, Support, PS) to generate instructional and user guides.
  • Coordinated the software localization process.
  • Edited and updated existing documentation to keep it up-to-date.
  •  Worked in InDesign to keep the documentation engaging and visually-appealing.

Technologies: Adobe InDesign, Help&Manual, Snagit , Jira, Microsoft Office, SDL Trados (translation and localization), Microsoft Manual of Style.

 Education

Faculty of Linguistics, Technical Translation, National Aviation University, Kyiv, Ukraine
September 2005 – April 2011

 Courses

Professional Technical Writing courses
December 2018 – March 2019

International TEFL and TESOL Training (ITTT), TEFL Training
August 2017 – February 2018

Writing and Journalism Courses, ACS Distant Education, United Kingdom
August 2013 – August 2014