Mykhailo B Business/System/Data Analyst
Business Analyst (BA), Data Analyst (DA)
Summary
- 10+ years of experience as a Business Analyst;
- Strong skills with SQL, MySQL, XML, JSON, SOAP, REST, Figma, Lucidchart, Power BI;
- Familiar with Camunda, Shell Scripts, MS Dynamics 365, and Atlassian Confluence;
- Experience with Azure and SQL Server ecosystems;
- Holds Oracle certification in Primavera P6;
- Experience with UX, cyber security;
- Deep skills in Agile methodology and PMI PMBOK principles.
Work Experience
Business/System Analyst, NDA
- Duration: May 2023 – Present
- Summary: Configuring and specifying solutions.
- Responsibilities: Gathering requirements, specifying solutions, configuring solutions.
- Technologies: MS Azure, SQL Server, Teams, OpenAI, Figma, Lucidchart, Postman, Jira
Business/System Analyst, Sense Bank Ukraine Project
- Duration: Oct 2019 – May 2023
- Summary: Specification and configuration of workflows for Sense Bank Ukraine using ESB WSO2-based/Camunda solutions and other integrated systems.
- Responsibilities: Specifying interfaces, checking implementation, maintaining project documentation, analyzing processing and failure statistics.
- Technologies: Camunda BPMN Modeler, SQL tools, Excel, Jira, Confluence, Webex, Miro, Figma, Visio, Postman, REST, soapUI, Power Designer, Power BI
Analyst/PM, Vodafone Ukraine Projects
- Duration: Jul 2014 – Oct 2019
- Summary: Development of outbound call campaign scenarios and workflows for Vodafone Ukraine, including Oracle Identity Management and CRM solutions.
- Responsibilities: Keeping customer requirements, specifying interfaces, verification of implementation, and acceptance testing.
- Technologies: OIM, Jira, Lotus Notes, MS Project, collaborating tools, Genesys CRM
IT Infrastructure Manager, Payments system
- Duration: Jan 2007 – Jul 2014
- Summary: IT infrastructure manager for the System of mass payments in Ukraine.
- Responsibilities: Management of IT infrastructure, policy implementation, ensuring compliance with regulations, managing staff and vendors.
- Technologies: Oracle DB, Confluence, C, SVN, Dynamic CRM, MS Excel Reporting, Shell scripting
Product Manager, Financial Sector Development
- Duration: Aug 2006 – Mar 2009
- Summary: Product Management in the financial sector for projects related to retail lending, risk management, reporting, factoring, and insurance integrated with CRM and Data Warehouse.
- Responsibilities: Project management tasks, including specification of requirements, resource planning, quality assurance, change request management, delivery, and support.
- Technologies: CRM, Card emission and processing system, Data Warehouse
Education
- Institute of Software Systems NAS of Ukraine
- Databases, post-graduate course
- Ukrainian State University of Science and Technologies
- Computer Sciences, magister
Certification
- Primavera P6 Enterprise Project Portfolio Management 8 Certified Implementation Specialist
- Issued by Oracle