Experience
Salesforce Administrator/Consultantб NAMÍRU Solutions, Salesforce Implementation Partner
Jul 2023 - Present (2 months)
Responsibilities:
- Design, build, and deliver tailored solutions for the business using Salesforce and other connected technologies
- Provide day-to-day administration, troubleshooting, and maintenance for the connected Salesforce platform
- Support continued build-out of key reports and dashboards, data administration, and integrity upkeep
- Recommend new features and improvements to optimize and increase use of the platform
- Provide technical specifications and help maintain overall documentation for the business
- Adhere to and promote best practices, and design the guidelines for security procedures Salesforce Administrator
Anyity, Salesforce ISV Partner
May 2023 - Present (4 months)
Responsibilities:
Responsible for Salesforce production org and sandboxes, including but not limited to:
- Manage a Salesforce CRM Database
- Modifying Reports, Dashboards, List Views
- Maintain data, creating backups, overall data management and integrity.
- Implemented picklists, lookups, master detail relationships, validation Rules and formula fields to the custom objects
- Daily Projects to increase the overall functionality
- Configure data integration and build automations including email templates, alerts, and flows
Salesforce administrator, BA, consultant, freelance
Mar 2023 - Present (6 months)
Salesforce process specialist, FOSS
Dec 2022 - Mar 2023 (4 months)
Responsibilities:
- Support and improvement of Salesforce Sales & Service Cloud, Field Service in an international company with branches around the world
- User support, testing improvements and bug fixes
- Creating dashboards, reports and report types, determining their structure and managing user access
- Collecting requirements from end users and coordinating delivery in cooperation with the developers
- Creating and updating documentation
- Participation in the preparation for the implementation of solutions in new branches
Consultant/Business Analyst, Admin, Bisols Business Solutions
Oct 2018 - Nov 2022 (4 years 2 months)
Responsibilities:
CRM and ERP for SMB implementations
- Identify business needs as well as functional and non-functional requirements
- Document, analyze, and decompose requirements
- Own the solution product backlog
- Admin & Implementation ERP 1C: Drive on the Polish market
- Launch the first in Poland and the first successful in Europe 1Ci 1C:Drive SaaS cloud solution
- CRM Bitrix24 admin & Implementation - modules: CRM, Collaboration, Tasks and Projects, Calendar, Pages and Stores, Automation
- Developed and initiated projects, managed costs and monitored performance
- Identified plans and resources required to meet project goals and objectives
- Maintained relationships with software vendors to lower costs and diversify capabilities
CEO, Consultant, BiznesProgrammy
Sep 2006 - Dec 2018 (12 years 4 months)
Software house company management, CRM, ERP, Accounting software implementation.
Responsibilities:
- Consultant\Business analyst
- Project manager
• Specialist of software implementation - IT administrator
- Customer technical support
- Sales management
Education
Trailhead by Salesforce
Salesforce Certified: Administrator, Consultant, Platform App Builder
Jun 2022 - Present
Polessky State University
a master’s degree, Banking and Financial Support Services
2000 - 2006
Licenses & Certifications
- Salesforce Certified Administrator (SCA) ADM 201 - Salesforce
2605336 - Security Specialist (Salesforce Superbadge) - Salesforce
- User Authentication Specialist (Salesforce Superbadge) - Salesforce
- 1C Junior Developer - 1Ci
2BDA58F447F7 - Salesforce Certified Service Cloud Consultant - Salesforce
3024125 - 1C:Drive Consultant - 1Ci
0000014 - Salesforce Certified Platform App Builder - Salesforce
3147888 - Salesforce Certified Associate - Salesforce