Fabien A. — HubSpot CRM Implementation Specialist

Expertise in CRM Implementation, Sales and Marketing Operations.

Last verified on November, 2024

Core Skills

Pipedrive

Bio Summary

- Experienced CRM and Automation Expert with a strong background in implementing and optimizing CRM systems like HubSpot and Pipedrive, driving a 15% sales increase through automation and process improvement.
- Expert in implementing/improving CRMs, automating workflows, and developing a lead generation strategy.
- Skilled in QA testing and business analysis for e-commerce platforms, ensuring software quality and aligning technical solutions with business needs.
- Proficient in training teams and leveraging data-driven insights to enhance customer experience and operational efficiency.

Technical Skills

Databases & Management Systems / ORM	MySQL
Platforms	CRM, HubSpot
QA, Test Automation, Security	QA
Other Technical Skills	No code

Work Experience

CRM and Automation Expert (Freelance), CRM System Implementation and Optimization

2021 - Now

Summary: CRM and Automation consulting for various clients to automate customer management processes, improve prospecting, and optimize sales.

Responsibilities:

Installed and implemented CRM systems (HubSpot, Pipedrive) to efficiently manage customer relationships and automate repetitive tasks.
Set up email campaigns and automated sequences to generate leads and improve customer loyalty.
Manage and train sales teams to use new tools autonomously and efficiently.
Analyze existing workflows to identify possible improvements, then implement automated solutions to simplify them.

Examples of results:

15% increase in sales thanks to automated customer follow-up.
30% reduction in response time to customer queries for iad France, improving customer satisfaction.

Technologies: HubSpot, Pipedrive.

IT Consultant, Various clients (Retail, Textile, Beauty, Health and e-Commerce) - 2017 to 2021

2017 - 2021

Summary: I've worked in several IT professions as an IT Business Analyst, QA Tester, and Marketing Analyst.

Responsibilities:

QA Tester (Nocibé & Blancheporte): Manual testing to validate e-commerce software functionalities, identification and documentation of anomalies, management, and collaboration with technical teams (+10 pers.).
Business Analyst (M comme Mutuelle, Biocoop, Auchan): Analyzed business needs, wrote use cases, facilitated links between business and technical teams, and tested new functionalities. Use of MySQL for queries.
Marketing Analyst (Kidiliz Group): Coordination of advertising campaigns, performance monitoring, and management of promotional schedules.

Education

Double degree ESC Troyes (Business School) + Business School in India

Master 2, Marketing and Finance, Level: 5-year degree

September 2014 - June 2017

How to hire with Upstaff

1

Talk to Our Talent Expert

Our journey starts with a 30-min discovery call to explore your project challenges, technical needs and team diversity.

2

Meet Carefully Matched Talents

Within 1-3 days, we’ll share profiles and connect you with the right talents for your project. Schedule a call to meet engineers in person.

3

Validate Your Choice

Bring new talent on board with a trial period to confirm you hire the right one. There are no termination fees or hidden costs.

Why Upstaff

Upstaff is a technology partner with expertise in AI, Web3, Software, and Data. We help businesses gain competitive edge by optimizing existing systems and utilizing modern technology to fuel business growth.

Real-time project team launch

<24h

Interview First Engineers

Upstaff's network enables clients to access specialists within hours & days, streamlining the hiring process to 24-48 hours, start ASAP.

x10

Faster Talent Acquisition

Upstaff's network & platform enables clients to scale up and down blazing fast. Every hire typically is 10x faster comparing to regular recruitement workflow.

Vetted and Trusted Engineers

100%

Security And Vetting-First

AI tools and expert human reviewers in the vetting process is combined with track record & historically collected feedbacks from clients and teammates.

~50h

Save Time For Deep Vetting

In average, we save over 50 hours of client team to interview candidates for each job position. We are fueled by a passion for tech expertise, drawn from our deep understanding of the industry.

Flexible Engagement Models

Custom Engagement Models

Flexible staffing solutions, accommodating both short-term projects and longer-term engagements, full-time & part-time

Unique Talent Ecosystem

Candidate Staffing Platform stores data about past and present candidates, enables fast work and scalability, providing clients with valuable insights into their talent pipeline.

Transparent

$0

No Hidden Costs

Price quoted is the total price to you. No hidden or unexpected cost for for candidate placement.

x1

One Consolidated Invoice

No matter how many engineers you employ, there is only one monthly consolidated invoice.

Ready to hire Fabien A.
or someone with similar Skills?

Book a call with Fabien A.

Start Hiring