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Kostiantyn B
🇺🇦Ukraine (UTC+02:00)
Created AtUpstaffer since October, 2023
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Kostiantyn B — System/Network Administrator

Expertise in NetOps and SysOps (15.0 yr.).

 Last verified on October, 2023

Core Skills

Microsoft Intune
3 yr.
MDM

Bio Summary

- Experienced IT support engineer with 15+ years of experience providing practical assistance and advice to system users;
- Strong understanding of ITIL and ITSM principles, with in-depth knowledge of investigating and solving infrastructure problems;
- Skilled in Windows 10/11, MDM, AWS, Mac OS, Google Workspace, Asana, Confluence, DevOps, GLPI, Jira, Azure, and MS Office 365;
- Proficient in software testing, PowerShell scripting, and VMWare;
- Excellent analytical and communication skills, with the ability to learn quickly and work effectively in a team;
- Bachelor's degree in Physics, demonstrating a strong engineering background;
- Extensive experience in supporting workstations and laptops, hardware repair and upgrading, and installation and configuration of software.

Technical Skills

.NET PlatformAzure
SecurityMicrosoft Intune, SCCM
Cloud Platforms, Services & ComputingAWS, Azure
Google Cloud PlatformGoogle Workspace
Collaboration, Task & Issue TrackingAsana, Atlassian Confluence, Jira, Slack
Deployment, CI/CD & AdministrationDevOps
Operating SystemsmacOS, Ubuntu, Windows
iOS Libraries and ToolsMDM
Third Party Tools / IDEs / SDK / ServicesOffice 365
Scripting and Command Line InterfacesPowerShell
QA, Test Automation, SecuritySoftware testing
Virtualization, Containers and OrchestrationVmWare
Other Technical SkillsGLPI (Gestionnaire libre de parc informatique), G Suit, MDM Jamf Pro

Work Experience

Middle System/Network Administrator, IT Support Engineer, Deloitte

Duration: Feb 2023 - Present
Summary:

  • Support users and services;
  • Onboarding/offboarding;
  • Implementation of new services;
  • Laptop support.

Responsibilities: Support users and services. Onboarding/offboarding. Implementation of new services. Laptop support.
Technologies: Windows 10, Azure, O365, Intune.

Middle IT Support Engineer, LoveCrafts 

Duration: Apr 2021 - Nov 2022
Summary:

  • Support infrastructure, onboarding and offboarding employees, support users in Ukraine, UK, USA;
  • Processes optimization, inventory, and buying new equipment in Ukraine, the UK, USA.

Responsibilities: Support infrastructure, onboarding and offboarding employees, and support users in Ukraine, the UK, and the USA. Processes optimization, inventory, and buying new equipment in Ukraine, the UK, USA.
Technologies: Google Workspace, O365, Jira, Slack, Asana.

Middle System Administrator/Service engineer, MGID

Duration: Dec 2020 - Apr 2021
Summary:

  • Implementation of MDM Jamf Pro;
  • Macbook's support, G Suit, Slack.

Responsibilities: Implementation of MDM Jamf Pro. Macbook's support, G Suit, Slack.
Technologies: MDM Jamf Pro, G Suit, Slack.

Infrastructure System Engineer, Axicorp

Duration: Dec 2018 - Nov 2020
Summary:

  • Supporting global infrastructure systems;
  • Supporting users in global offices, workstations, and laptops based on Windows, Mac OSX;
  • Hardware support, installation, repair, and upgrading.

Responsibilities: Supporting global infrastructure systems. Supporting users in global offices, workstations, and laptops based on Windows, and Mac OSX. Hardware support, installation, repair, and upgrading.
Technologies: MS Servers 2012, 2016, AD, AWS, Azure, Confluence, Jira, MS Office 365, SCOM, SQL, Intune.

Support engineer, Infopulse

Duration: Apr 2013 - Nov 2018
Summary:

  • Support users' workstations and laptops based on Windows, Ubuntu, and Mac OSX;
  • Hardware support, installation, repair, and upgrading.

Responsibilities: Support users' workstations and laptops based on Windows, Ubuntu, and Mac OSX. Hardware support, installation, repair, and upgrading.
Technologies: Windows, Ubuntu, Mac OSX.

IT support engineer, Miratech Group

Duration: Dec 2009 - Feb 2013
Summary:

  • Outsourcing in different banks;
  • Support users' workstations, hardware repair, and upgrading.

Responsibilities: Outsourcing in different banks. Support users' workstations, hardware repair, and upgrading.
Technologies: Windows, Ubuntu, Mac OSX.

Head of section IT support, Brokbussines Bank

Duration: Jan 2004 - Feb 2005
Summary:

  • Support users' workstations, ATM, Pos, peripheral equipment support, and network;
  • Windows 2000 Server, RAS, SUS, RS-BANK, Informix.

Responsibilities: Support users' workstations, ATM, POS, peripheral equipment support, and network. Windows 2000 Server, RAS, SUS, RS-BANK, Informix.
Technologies: Windows 2000 Server, RAS, SUS, RS-BANK, Informix.

Education

Bachelor's degree
Physics

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