Tina Rozman Hubspot Specialist
CRM Implementation (2.5 yr.), Project Manager (1.5 yr.)
Summary
A multi-skill person with extensive technical expertise and a robust engineering background. With over a decade of experience in software development, the engineer possesses a deep understanding of various programming languages, tools, and methodologies. Notably, the engineer has implemented and optimized CRM systems, particularly HubSpot, enhancing automation and CRM adoption across teams.
Work Experience
Customer Care Manager, Ticketing and hospitality
Duration: April 2012 - February 2018Responsibilities: Customer care and support for ticketing and hospitality services.
Customer Care Manager, Customer Care Manager Role
Duration: May 2014 - January 2018Responsibilities: Managed customer support and service operations.
Copywriter, Copywriting Project
Duration: February 2016 - September 2016Responsibilities: Developed engaging content for marketing campaigns.
Community Manager, Community Management for Cineplexx
Duration: April 2013 - October 2013Responsibilities: Managed the online community for Cineplexx Slovenia.
Talent Sourcer, Technical Talent Sourcing
Duration: March 2019 - April 2020Responsibilities: Sourced and recruited candidates for technical positions, conducted screenings and interviews.
Project Manager, Advertising and Marketing Campaigns
Duration: August 2017 - February 2019Responsibilities: Prepared and executed advertising and email marketing campaigns, assisted with chatbots implementation.
Technologies: Chatbots, Email Marketing Tools
Business Support Specialist, Business Support
Duration: April 2020 - April 2022Head of Event Management, Event Management
Duration: April 2022 - April 2023Responsibilities: Plan and execute events, manage budgets and contracts.
Technologies: Event Management Software
Hubspot Specialist, Hubspot Specialist Role
Duration: April 2023 - April 2024Responsibilities: Set up and optimized HubSpot portals, automation workflows, sales and service pipelines, created reports and dashboards.
Technologies: HubSpot, SaaS solutions
HubSpot Strategist, HubSpot Implementation & Optimization
Duration: April 2024 - November 2024Responsibilities: Led HubSpot CRM implementation, inbound marketing strategy training, and provided support.
Technologies: HubSpot CRM