Customer Care Manager, Ticketing and hospitality
Duration: April 2012 - February 2018
Responsibilities: Customer care and support for ticketing and hospitality services.
Customer Care Manager, Customer Care Manager Role
Duration: May 2014 - January 2018
Responsibilities: Managed customer support and service operations.
Copywriter, Copywriting Project
Duration: February 2016 - September 2016
Responsibilities: Developed engaging content for marketing campaigns.
Community Manager, Community Management for Cineplexx
Duration: April 2013 - October 2013
Responsibilities: Managed the online community for Cineplexx Slovenia.
Talent Sourcer, Technical Talent Sourcing
Duration: March 2019 - April 2020
Responsibilities: Sourced and recruited candidates for technical positions, conducted screenings and interviews.
Project Manager, Advertising and Marketing Campaigns
Duration: August 2017 - February 2019
Responsibilities: Prepared and executed advertising and email marketing campaigns, assisted with chatbots implementation.
Technologies: Chatbots, Email Marketing Tools
Business Support Specialist, Business Support
Duration: April 2020 - April 2022
Head of Event Management, Event Management
Duration: April 2022 - April 2023
Responsibilities: Plan and execute events, manage budgets and contracts.
Technologies: Event Management Software
Hubspot Specialist, Hubspot Specialist Role
Duration: April 2023 - April 2024
Responsibilities: Set up and optimized HubSpot portals, automation workflows, sales and service pipelines, created reports and dashboards.
Technologies: HubSpot, SaaS solutions
HubSpot Strategist, HubSpot Implementation & Optimization
Duration: April 2024 - November 2024
Responsibilities: Led HubSpot CRM implementation, inbound marketing strategy training, and provided support.
Technologies: HubSpot CRM