Employment Experience
- Technical System Administrator/Intune Specialist, Plan A Technologies
2021 - present - IT Support Engineer, SoftServe
2018 - 2021 - Aviation Security, International Airport Kharkiv
2012 - 2017
Work Experience
Plan A Technologies
Technical System Administrator/Intune Specialist, Administered Microsoft Azure and Entra ID
Duration: 2021 - present
Summary: Own the identity, security, and cloud infrastructure for a 320+ user company operating across Azure, AWS, and GCP. Responsible for the full IAM lifecycle - from provisioning and access governance to cost management and security posture. Daily communication with international teams across the US, Latin America, and Europe
Responsibilities:
- Managed secured privileged access with PIM, detected risks with Identity Protection, and enforced security with risk-based.
- Conditional Access policies.
- Managed Azure resources (VMs, V-Nets, Storage) and governance (Azure Policy, Cost Management).
- Managed multi-cloud AWS & GCP environments, focusing on IAM, resource provisioning, and billing.
- Deployed a DefGuard (WireGuard-based) VPN.
Technologies: Microsoft Azure, Azure Entra ID, Azure Policy, AWS, GCP, PIM, Conditional Access.
Technical System Administrator/Intune Specialist, Endpoint Management with Microsoft Intune
Duration: 2021 - present
Summary: End-to-end endpoint management for a mixed Windows/macOS/Linux fleet using Microsoft Intune covering zero-touch provisioning, security hardening, app deployment, and automated patching.
Responsibilities:
- Zero-Touch Deployment: Windows Autopilot, Apple Business Manager (ABM)
- Policy & App Management: Complex Win32 apps, Settings Catalog, custom OMA-URI
- Endpoint Security: Integrated Microsoft Defender for Endpoint with Intune compliance policies and security baselines.
- Managed BitLocker and FileVault encryption enforcement, security score tracking, and remediation workflows using PowerShell and Graph API.
- Patch Management: Automated 3rd-party application patching, Windows Update rings.
- Device Lifecycle: Full management for Windows, macOS, & Linux endpoints
Technologies: Microsoft Intune, Windows Autopilot, Apple Business Manager, Microsoft Defender for Endpoint, Win32 apps, OMA-URI, BitLocker, FileVault.
Technical System Administrator/Intune Specialist, Google Workspace Administration and Automation
Duration: 2021 - present
Summary: Full ownership and end-to-end administration of Google Workspace for 320+ users, including DLP policies, Context-Aware Access, Gmail routing rules, and data governance via Google Vault. Built automated security alerting with Power Automate
Responsibilities:
- Implemented advanced security (DLP, Context-Aware Access, Gmail routing), and managed data governance with Google Vault & Shared Drive policies.
- Managed Jira for IT Service Management (workflows, templates) for efficient incident/request resolution.
- Automated security notifications and user update alerts using Power Automate flows integrated with Google Workspace.
Technologies: Google Workspace, Google Vault, Jira Service Management, Power Automate.
SoftServe
IT Support Engineer, IT Support and Migration Assistance
Duration: 2018 - 2021
Summary: L2 support engineer handling domain account management, corporate services and workstation setup. Participated in the company-wide migration from on-prem Windows AD to Azure AD, assisting users through the transition. Managed warehouse and equipment repair organization.
Responsibilities:
- Installed and configured workstation software.
- Supported network/domain user accounts, mailboxes, and corporate printing services.
- Assisted users with migration from Windows AD to Azure AD.
- Managed warehouse and organized equipment repairs.
Technologies: Windows AD, Azure AD, workstation software, network services.
International Airport Kharkiv
Aviation Security, Access Control, Passenger Screening
Duration: 2012 - 2017
Summary: Performed security duties at airport terminals including computer and automation systems management, personnel access control, screening of passengers and luggage to ensure compliance with aviation security regulations.
Responsibilities:
- Carried out access control duties at terminals.
- Screened passengers, hand-held luggage, and checked-in luggage for prohibited items.
Education
- Specialized Computer Systems Engineer
National University of Radio electronics, Ukraine
2007 - 2012