Work Experience
Backup and Maintenance Engineer (Dental Hi-Tech Backup and Maintenance)
Duration: January 2024 - Currently
Summary: Managing and securing Windows Server infrastructure and multi-tier backup systems, focusing on automation and disaster recovery to ensure data availability and business continuity.
Responsibilities:- Manage Windows Server infrastructure and backup systems.
- Automate configuration management for thousands of endpoints.
- Provide tier-3 technical escalation support.
Technologies: Windows Server, Veritas Backup Exec, NovaBackup, PowerShell
I.T. Manager - Aimbridge Group (Alexander, The Luxury Collection IT Infrastructure Management)
Duration: October 2023 - January 2024
Summary: Directed IT infrastructure, technology lifecycles, and cross-platform hospitality systems for a luxury property, managing vendor contracts and IT budgeting to optimize guest services and network security.
Responsibilities:- Directed IT infrastructure and technology lifecycles.
- Managed vendor contracts and IT budgeting.
- Integrated Property Management Systems with Point-of-Sale software.
Technologies: Microsoft SQL Server
System Administrator (Imperial Palace Hotel Network Security and Software Migration)
Duration: June 2023 - November 2023
Summary: Modernized local network security architecture and executed a major hospitality software migration to improve system performance and security.
Responsibilities:- Modernized network security architecture.
- Executed hospitality software migration.
- Deployed Intrusion Detection System and new Active Directory domain infrastructure.
Technologies: Active Directory, Intrusion Detection System (IDS), Opera PMS, TrioSoft
I.T. Project Manager - OnePlanetGroup (OnePlanetGroup Cloud Migration and Project Management)
Duration: May 2022 - June 2023
Summary: Led cross-functional teams to prepare environments and execute cloud migration strategies for core minimum viable products, managing multiple parallel projects including CMS and marketing channels.
Responsibilities:- Led cross-functional teams for cloud migration.
- Prepared environments for zero-downtime migrations.
- Directed lifecycles of multiple technical projects.
Technologies: Amazon Web Services (AWS), Google Cloud Platform (GCP), CMS, PPC marketing tools
I.T. Project Manager - Visme (Visme Software Development and Cloud Infrastructure Management)
Duration: February 2018 - April 2022
Summary: Managed remote, cross-functional software development pipelines, administered cloud infrastructure, and removed technical obstacles to meet release deadlines.
Responsibilities:- Managed agile development sprints for engineering teams.
- Administered AWS cloud infrastructure and Jira environments.
- Optimized onboarding workflows and toolchains.
Technologies: Amazon Web Services (AWS), Atlassian Jira, Agile methodologies
I.T. Project Manager - Market Lab (Market Lab Early-Stage Web Projects)
Duration: January 2016 - February 2018
Summary: Coordinated early-stage technical web projects, monitored resource allocation, and executed front-end and digital search marketing tasks to support SEO and SEM campaigns.
Responsibilities:- Coordinated technical web projects.
- Monitored resource allocation.
- Executed front-end development and digital marketing tasks.
Technologies: HTML, CSS, JavaScript, SEO, SEM
I.T. Specialist - VaspurakanTV (VaspurakanTV Studio and Digital Distribution Management)
Duration: August 2020 - March 2023
Summary: Administered studio video production environments, local systems infrastructure, and digital distribution platforms to maintain high-throughput media delivery and optimize content visibility.
Responsibilities:- Administered video production environments and local infrastructure.
- Managed digital distribution platforms and workflows.
- Optimized YouTube channel workflows for search visibility.
Technologies: Media servers, YouTube, SEO
Education
- Master of Business and Management
European University of Armenia
2021–2022
- Bachelor of International Relations
Moscow State University of M.V. Lomonosov
2017–2021
- Bachelor of English Philology and Literature
Northern University of Armenia
2014–2018
Certification
- EC-Council, Information Security Analyst
2026
- Microsoft Azure Security Engineer Associate (AZ-500)
2026
- IBM DevOps and Software Engineering
2026
- Google IT Support
2023
- Packt, AZ-104 Microsoft Azure Administrator Certification
2026
- Infosec - Certified Information Systems Security Professional (CISSP)
2026
- IBM Cybersecurity Analyst
2026
- Microsoft SQL Server
2026