Ionut Lucian Eremia, Project Manager | Customer Support Expert

Vetted expert in Project Manager
english C1 (Advanced) English
seniority Junior (1-2 years)
location Bucharest, Romania

Summary

Ionut Lucian Eremia is a junior project manager. He has a Bachelor's Degree in Law from the University of Bucharest. With over 4 years of work experience, Ionut has developed a range of technical skills and expertise.

Key Technical Skills:
1. Proficient in project planning and risk management.
2. Skilled in people management and team leadership.
3. Experienced in product management and game design.
4. Familiar with ServiceNow and direct sales processes.
5. Strong problem-solving abilities.
6. Knowledgeable in sales consulting and sales processes.
7. Well-versed in software development practices and methodologies.

Ionut has demonstrated his technical expertise through his work as a project manager in a mobile gaming development team. He has also co-founded Ions Options, a company that provides customer support services for startups and small companies.

In his previous role as a customer support team lead at Playtika, Ionut oversaw all support operations for Playtrika's casual games engine - Jelly Button. Notable games he worked on include Merge Stories and Dice Life.

Ionut's strong engineering background and technical skills make him a standout candidate for software engineering positions. His experience in project management, game design, and customer support adds value to any team he joins.

Main Skills

Agile, Project Manager | Customer Support Expert

Agile

Customer Service, Project Manager | Customer Support Expert

Customer Service 6 yr.

Team Management, Project Manager | Customer Support Expert

Team Management 2 yr.

Problem Solving, Project Manager | Customer Support Expert

Problem Solving

Product Management, Project Manager | Customer Support Expert

Product Management

Methodologies, Paradigms and Patterns

Agile

Project Management & Administration

Problem Solving Product Management

Soft Skills

Team Management 2 yr.

Other Technical Skills

Service Now
ID: 300-197-668
Last Updated: 2023-09-12

Work Experience

Project Manager, Mobile games development startup

Duration: Apr 2023 - Present (5 months)
Summary: Project manager in a mobile gaming development team
Responsibilities: Coordinating and managing the development of mobile games

Co-Founder, Ions Options

Duration: Feb 2023 - Present (7 months)
Summary: Providing full customer support services for startups and small companies
Responsibilities: Managing customer support operations

Customer Support Team Lead, Jelly Button

Duration: Jul 2018 - Dec 2022 (4 years 6 months)
Summary: Overseeing all support operations for Playtrika's new casual games engine - Jelly Button
Responsibilities: Leading a customer support team and ensuring smooth support operations

Sales Representative, TRADE.com

Duration: Jan 2017 - Sep 2017 (9 months)
Summary:

  • Sales representative role at TRADE
  • com

Responsibilities: Engaging in direct sales and sales consulting

Education

  • Faculty of Law, University of Bucharest
    Bachelor's Degree, Law
    2013 - 2016

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