Work Experience
Quality Assurance Lead - GroWave (Comprehensive QA Strategy and Quality Culture Enhancement)
Duration: September 2024 - June 2026
Summary:- Led the establishment of a comprehensive test strategy encompassing manual, automation, API, performance, and production testing to improve product quality and efficiency
- GroWave is a company focused on customer engagement and loyalty solutions
Responsibilities:- Developed and optimized test case management processes.
- Tracked key QA metrics such as defect density and production defect rate.
- Fostered a quality-first culture through RCA meetings and mentorship programs.
- Encouraged exploratory testing and enhanced collaboration between QA, Development, and Product teams.
Software Engineer in Test - Genesys Cloud Services (Genesys Cloud Services Testing Automation and Framework Development)
Duration: June 2023 - August 2024
Summary: Contributed to the testing and automation of Genesys Cloud Services, a leading cloud contact center and customer experience platform, by embedding SQA early in the SDLC and developing automated test frameworks to improve test coverage and efficiency.
Responsibilities:- Automated over 500 Selenium WebDriver test cases and 350 RESTful API calls.
- Built a Data-Driven Framework using Java, TestNG, and Apache POI.
- Optimized UI test stability and execution time using Page Object Model and explicit waits.
- Led Cucumber BDD testing for client demos to ensure stable scenario delivery.
Technologies: Java, Selenium WebDriver, TestNG, Apache POI, RestAssured, JDBC, MySQL, Cucumber, Page Object Model (POM)
Quality Assurance Automation Engineer - Deliveroo (BDD Framework and CI/CD Pipeline Automation for Deliveroo)
Duration: June 2021 - May 2023
Summary: Designed and implemented a Behavior-Driven Development (BDD) automation framework and integrated it into CI/CD pipelines to enhance testing efficiency and release frequency for Deliveroo, a leading online food delivery service.
Responsibilities:- Architected a BDD framework with Java, Selenium, Cucumber, and JUnit.
- Configured SauceLabs for cross-browser testing and Jenkins for CI/CD automation.
- Automated over 300 test cases across multiple browsers.
- Collaborated in Agile SCRUM processes to align testing with business goals.
- Performed API testing and generated stakeholder reports using Postman and ExtentReports.
Technologies: Java (JDK 8), Selenium (v3.4), Cucumber (v2.4), JUnit (v4.12), SauceLabs, Jenkins, Maven, Git, Postman, ExtentReports
Education
- Sheridan College, Toronto, Canada
May 2022