Isaac Olorunfemi, Motivated Sales and Customer Service professional
C2 (Proficiency) English
Junior (1-2 years)
Lagos,
Nigeria
UTC+01:00
Summary
An adept sales and customer service professional with a strong background in Sales & Marketing, closed deals totaling over $25,000 and generated 120+ qualified leads. Despite the impressive track record, his profile lacks details that align with a Software Engineering position, such as exposure to key programming languages, engineering methodologies, or experience in software development life cycle. The education timeline for a BSc extending to 2025 raises questions as it falls outside current knowledge cutoff; his technical expertise appears limited to CRM tools, MS Office & Google Workspace, and a basic understanding of Java RMI. He has shown proficiency in customer engagement with a consistent high customer satisfaction rating.
Main Skills
AI & Machine Learning
Amazon Web Services
Collaboration, Task & Issue Tracking
Soft Skills
BlockChain and Decentralized Software
Third Party Tools / IDEs / SDK / Services
UI/UX/Wireframing
QA, Test Automation, Security
Platforms
Work Experience
Sales & Marketing Associate, Agritech & Services Sector Sales Initiative
Duration: January 2020 - July 2021
Responsibilities: Lead generation and qualification, sales pitching, deal closure, CRM management, and sales target achievement.
Technologies: CRM Tools (HubSpot, Zoho, Pipedrive)
Customer Service & Call Center Representative, Banking Customer Service Excellence
Duration: March 2022 - January 2025
Responsibilities: Customer support, banking product cross-selling, issue resolution, financial guidance, client relationship building.
Technologies: Microsoft Office Suite & Google Workspace, CRM Tools (not specified)
Education
- Federal University of Technology, Akure
- Bsc.
- 2020 - 2025