Isaac Olorunfemi — Motivated Sales and Customer Service professional

Expertise in Sales and Marketing Copywriter (1.5 yr.), Service Manager (1.0 yr.).

Last verified on September, 2025

Core Skills

Prototyping

1 yr.

Office 365

AWS WorkSpaces

WordPress

RMI

Bio Summary

An adept sales and customer service professional with a strong background in Sales & Marketing, closed deals totaling over $25,000 and generated 120+ qualified leads. Despite the impressive track record, his profile lacks details that align with a Software Engineering position, such as exposure to key programming languages, engineering methodologies, or experience in software development life cycle. The education timeline for a BSc extending to 2025 raises questions as it falls outside current knowledge cutoff; his technical expertise appears limited to CRM tools, MS Office & Google Workspace, and a basic understanding of Java RMI. He has shown proficiency in customer engagement with a consistent high customer satisfaction rating.

Technical Skills

AI & Machine Learning	RAG
Amazon Web Services	AWS WorkSpaces
Collaboration, Task & Issue Tracking	Jira, Slack
Soft Skills	Mentor Aptitude
BlockChain and Decentralized Software	NFT marketplace
Third Party Tools / IDEs / SDK / Services	Office 365
UI/UX/Wireframing	Prototyping
QA, Test Automation, Security	QA Automation
Platforms	WordPress, Zoom

Work Experience

Sales & Marketing Associate, Agritech & Services Sector Sales Initiative

Duration: January 2020 - July 2021

Responsibilities: Lead generation and qualification, sales pitching, deal closure, CRM management, and sales target achievement.

Technologies: CRM Tools (HubSpot, Zoho, Pipedrive)

Customer Service & Call Center Representative, Banking Customer Service Excellence

Duration: March 2022 - January 2025

Responsibilities: Customer support, banking product cross-selling, issue resolution, financial guidance, client relationship building.

Technologies: Microsoft Office Suite & Google Workspace, CRM Tools (not specified)

Education

Federal University of Technology, Akure
Bsc.
2020 - 2025

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