Danijela Burmaz — HubSpot and Operations Specialist

Expertise in Project Manager (1.5 yr.), CRM Implementation (2.0 yr.).

Last verified on February, 2025

Core Skills

Project Management

HubSpot

Quadient Inspire

Bio Summary

With a focus on operations and HubSpot expertise, the featured engineer brings a strategic mindset to project management. Possessing strong experience in utilizing CRM systems, especially HubSpot, they have a proven track record of enhancing operational efficiency. Skilled in various sales and financial software such as Stripe and PandaDoc, and adept at website development through WordPress using Elementor, their technical prowess spans across customer service platforms to marketing automation. Additionally, their proficiency covers a robust range of HubSpot certifications, demonstrating a commitment to staying at the forefront of marketing technology and operations optimization.

Technical Skills

Data Analysis and Visualization Technologies	Data visualization
Platforms	Contentful, HubSpot, Quadient Inspire
Project Management & Administration	Project Management
Other Technical Skills	App Service, B2B email Marketing, CRM Analytics, Data Structures, Hubspot Marketing Hub, HubSpot Sales Hub, Reports

Work Experience

HubSpot Specialist and Operations Strategist, Operations Optimization and CRM Implementation

Summary: Not explicitly detailed, responsibilities and project names inferred from the role.
Responsibilities: As a HubSpot Specialist and Operations Strategist, focused on driving operational excellence and leveraging HubSpot CRM to streamline processes.
Technologies: HubSpot CRM, Stripe financial software, PandaDoc sales software, Elementor, WordPress, Meta Ads, Zapier

Founder, Natural Cosmetics Skincare Brand Launch

Summary: Founded IZIDA, a natural cosmetics skincare brand.
Responsibilities: Oversaw the entire operations from idea inception to market release, involved in marketing, product development, and customer service.
Technologies: WordPress, HubSpot Marketing Software, SEO

Supervisor and Salesperson, Sales Supervision and Customer Service

Summary: Responsible for supervising sales teams and managing customer interactions at Telenor mobile operator.
Responsibilities: Managed sales operations, provided customer service, and drove team performance.
Technologies: CRM Software, Sales Strategies

Technical Operations Coordinator, Technical Operations Coordination

Summary: Coordinated technical operations at Serbiancable networks.
Responsibilities: Ensured smooth technical operations, coordinated project activities, and managed resources.
Technologies: Operational Management Systems

Team Leader of Technical Service, Technical Service Team Leadership

Summary: Led a technical service team at Setup Systems.
Responsibilities: Oversaw the team's daily functions, enhanced service quality, and ensured client satisfaction.
Technologies: Team Management, Technical Support Systems

Education

Master`s of Geography
The University of Belgrade

Certification

Revenue Operations, HubSpot
Operational Excellence Foundations, LinkedIn Learning
SEO and SEO II, HubSpot
Email Marketing, HubSpot
HubSpot CMS For Marketers, HubSpot
HubSpot Reporting, HubSpot
HubSpot Sales Software, HubSpot
Content Hub for Marketers, HubSpot
HubSpot Marketing Software, HubSpot
CRO, CXL
Six Sigma: Green Belt, LinkedIn Learning
Marketing and design, Masterbox
Marketing and organization, Google Digital Garage
Marketing Strategy: Relatable Video Content, LinkedIn Learning
Mapping the Modern Web Design Process, LinkedIn Learning
Wordpress, Wordpress academy
Wordpress, IT academy
Marketing, IT academy
Leaders of learning, Harvard University
Foundation of data structures, IIT Bombay

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