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Support Developer with Python Salary in 2024

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Total:
9
Median Salary Expectations:
$4,382
Proposals:
1

How statistics are calculated

We count how many offers each candidate received and for what salary. For example, if a Support developer with Python with a salary of $4,500 received 10 offers, then we would count him 10 times. If there were no offers, then he would not get into the statistics either.

The graph column is the total number of offers. This is not the number of vacancies, but an indicator of the level of demand. The more offers there are, the more companies try to hire such a specialist. 5k+ includes candidates with salaries >= $5,000 and < $5,500.

Median Salary Expectation – the weighted average of the market offer in the selected specialization, that is, the most frequent job offers for the selected specialization received by candidates. We do not count accepted or rejected offers.

Support

What is a Support Developer?

A support developer is a person who provides technical support assistance for customers or other users of a software product or service, solving technical challenges, fixing bugs, improving performance and implementing enhancements, as well as communicating with customers and with other developers, while also communicating their needs and problems and documenting solutions.

What skills does a support developer need?

The technical skills required of a support developer include:

  • Programming capability in Python, Java, C#, or Ruby
  • Web development in HTML, CSS, JavaScript, or PHP
  • Database administration in SQL, MongoDB, or Firebase
  • Software testing including unit testing, integration testing, and automation testing
  • Debugging tools such as Chrome DevTools, Visual Studio Code, or Postman

A support developer needs to bring soft skills to the table as well, including:

  • Communication: Write well, concisely, and appropriately in emails, chat messages, or documentation
  • Customer service: Be empathetic, courteous, patient, and kind to users
  • Problem-solving: Analyse, investigate, and resolve problems
  • Teamwork: Collaborate, share knowledge, and learn from peers
  • Managing time and priorities

What tools does a support developer use?

A support developer can utilise a multitude of tools depending on the product or service they’re supporting, including:

  • Ticketing systems (Zendesk, Jira, ServiceNow etc.) to manage customer requests and track progress
  • Version control systems (Git, SVN, Mercurial etc.) to manage changes to code, collaborating with others’ changes
  • Code editors (Visual Studio Code, Sublime Text, Atom etc.) for writing and editing code
  • Code repositories (GitHub, Bitbucket, GitLab, etc.) to store and share code
  • Code review tools (Code Climate, Codacy, SonarQube, etc.) to check the quality of the code written adhering to the coding standards
  • Deployment tools (Heroku, AWS, Azure etc.) to deploy or push code to servers or cloud environments

How does a support developer work?

As a support developer, you typically work in a team with other developers, testers, and project managers. The work process typically involves:

  1. Getting a ticket with a problem or a request for a feature
  2. Replicating the problem or verifying the request on a local or test environment
  3. Understanding why or how that problem is there or determining the feasibility of that feature request
  4. Developing a solution or enhancing existing functionality while adhering to specifications and standards
  5. Testing it to make sure it works as expected without creating any new errors
  6. Deploying the solution or enhancement to a production or live environment
  7. Updating the ticket with the resolution or confirmation to close it
  8. Documenting the solution or enhancement and providing it to the customer or users

How can a support developer advance their career?

Developers can advance their career through various tracks, such as:

  • Senior Support Developer: Responsible for mentoring less-experienced support developers and dealing with more complicated and high-priority issues and requests
  • Support Engineer: Offers more technical and usually more specialised support for one (or a limited number of) particular products or services
  • Software Developer: Focuses more on designing and developing new software products or services from a design/developer perspective
  • Software Engineer: Applies more general and comprehensive engineering practices to software
  • Software Architect: Plans, manages, oversees, and coordinates the bigger picture of software products or services

Where is Python used?

Web Crawling Shenanigans

    • Python slinks through websites like a ninja, snatching data and whispering '404 error' as a joke when pages evade capture.

AI's Kitchen

    • Python stirs the AI pot, tossing in a pinch of algorithms and a dollop of data to cook up some truly mind-nibbling intelligence.

Game of Codes



    • In the realm of game development, Python plays the jester, not the king, but it still juggles codes and enchants indie developers.



Astronomy's Telescope Lens Polisher



    • Python keeps its head among the stars, polishing data from the cosmos and helping boffins unlock the universe's cheat codes.


Python Alternatives

 

Java

 

Object-oriented programming language used for enterprise applications, mobile apps, and large systems development.

 

Example: Android app development

 


// Python code
def greet(name):
return "Hello, " + name + "!"

# Java equivalent
public class HelloWorld {
public static String greet(String name) {
return "Hello, " + name + "!";
}
}




    • Runs on billions of devices worldwide.
    • Static typing can lead to fewer runtime errors.
    • Comes with a rich set of APIs and a vibrant ecosystem.
    • Verbose syntax compared to Python.
    • Slower development time due to explicit compilation.
    • Can be more challenging for beginners.




JavaScript

 

The scripting language primarily for the web, used in front-end development and increasingly in back-end with Node.js.

 

Example: Interactive websites, server applications

 


// Python code
def add(x, y):
return x + y

# JavaScript equivalent
function add(x, y) {
return x + y;
}




    • Essential for client-side web development.
    • Highly versatile with frameworks like React, Angular, and Vue.
    • Event-driven non-blocking I/O with Node.js.
    • Dynamic typing can lead to runtime errors.
    • Asynchronous programming can be complex.
    • Fragmented ecosystem due to rapid evolution.




Go (Golang)

 

A statically-typed language designed at Google, known for its simplicity and high performance in concurrent operations.

 

Example: Cloud services, distributed networks

 


// Python code
def add(x, y):
return x + y

# Go equivalent
func add(x int, y int) int {
return x + y
}




    • Optimized for multi-core processors with built-in concurrency.
    • Statically-typed with a clean and readable syntax.
    • Efficient execution and a strong standard library.
    • Limited third-party libraries compared to Python.
    • Interface-based type system can be tricky.
    • Less versatile for certain applications.

 

Quick Facts about Python

 

Monty Python's Love Child

 

Let's kick things off with a chuckle: Python, a coding language that's as much about fun as function, was born in the late '80s thanks to a chap named Guido van Rossum. He was on a quest to combat the drudgery of the season (think Christmas with no presents) and ended up crafting this nifty script-slinger in 1989. But here's the twist—it's named after the British comedy troupe Monty Python. So remember, always expect the Spanish Inquisition when you're debugging!



The Zen of Python

 

If Python was a dude, it'd be the 'chill' one at the party. It's got this mantra—The Zen of Python—which is basically the 'Hakuna Matata' for coders. It whispers sweet nothings like "beautiful is better than ugly" and "simple is better than complex." Want a piece of that Zen? Just type

import this

into your Python console and get ready for some programming enlightenment.



Release the Pythons!

 

Eyebrows hit the ceiling in 2008 when Python 3 sauntered into the scene. Codenamed "Python 3000" or the cooler-sounding "Py3k", this bad boy was no mere update—it was like Python had drunk a whole new type of coffee. It had impressive new features, but also broke backwards compatibility, meaning code written in Python 2 needed to shape up or ship out. It sparked a love-hate relationship that has kept forums buzzing and devs chugging energy drinks into the wee hours.

What is the difference between Junior, Middle, Senior and Expert Python developer?



Seniority NameYears of ExperienceAverage Salary (USD/year)Responsibilities & Activities
Junior0-2$50,000 - $70,000

    • Writing simple scripts and automation tasks

    • Debugging and fixing minor bugs

    • Learning codebase and contributing to documentation

    • Assisting in code reviews with supervision


Middle2-5$70,000 - $95,000

    • Developing features with moderate guidance

    • Improvement and refactoring of code

    • Writing unit and integration tests

    • Participating in code reviews


Senior5+$95,000 - $120,000

    • Architecting and designing complex systems

    • Mentoring junior and middle developers

    • Leading technical discussions and making decisions

    • Optimizing performance and ensuring code quality


Expert/Team Lead8+$120,000+

    • Setting technical direction and strategy for teams

    • Coordinating with stakeholders on product vision

    • Overseeing project management and delivery

    • Handling complex project negotiations and risks


 

Top 10 Python Related Tech



    • Python


      Python slithers its way to the top of the list, being the charming and easy-to-read language that woos developers of all levels. Renowned for its clean syntax and powerful libraries, it's like the Swiss Army knife in a techie's toolkit. It's the VIP pass to a plethora of frameworks, tools, and libraries. Python's versatile nature lets it code everything from a tiny script to a full-fledged spaceship (okay, maybe not a spaceship).


      def greet(world):
      print(f"Hello, {world}!")
      greet("Developers")

 

    • Django


      Picture Django as the cool kid on the block that lets you whip up web applications without breaking a sweat. This high-level Python web framework follows the "batteries-included" philosophy, which means it gives you everything and the kitchen sink to avoid the dreaded "NotImplementedYet" blues.


      from django.http import HttpResponse

      def hello(request):
      return HttpResponse("Look ma! I built a web app with Django!")

 

    • Flask


      Flask is your minimalist buddy in the Python web framework world, who is a fan of simplicity and elegance. If Django is a Swiss Army knife, Flask is your trusty scalpel — precise and perfect for smaller incisions into the web dev body. It gives you the foundation to build basic web services quicker than you can say "micro-framework."


      from flask import Flask
      app = Flask(__name__)

      @app.route("/")
      def home():
      return "Flask makes web dev fun!"

 

    • NumPy


      NumPy is like the gym for Python where data goes to get buff. It's all about handling those heavy-lifting numerical operations with its powerful array objects. Data scientists and engineers flex their coding muscles with NumPy to crunch numbers faster than a calculator on a sugar rush.


      import numpy as np

      a = np.array([1, 2, 3])
      print(f"NumPy says hi: {a}")

 

    • Pandas


      Pandas is not your everyday black and white bear. In the Python jungle, it's the go-to data manipulation expert, ideal for munging and messing around with data frames. Its ability to devour messy data and spit out clean results is legendary among data wranglers and analysts.


      import pandas as pd

      df = pd.DataFrame({'A': [1, 2, 3]})
      print("Pandas and chill: ")
      print(df)

 

    • Git


      Git is the timeless classic of version control systems. It's like that trusty old spellbook for developers, keeping all versions of their magical codes safe and sound. The incantation "git commit" is often followed by a sigh of relief, knowing that changes are tucked away in their repository repository, safe from accidental catastrophes.

 

    • Docker


      Docker is the sorcerer's stone of consistent software deployment — converting applications to portable, containerized spells that can run almost anywhere. With Docker, you can stop saying, "But it works on my machine!" and start shipping apps in their cozy little environments.

 

    • PostgreSQL


      PostgreSQL, affectionately called Postgres, is the database giant that won't give you a "sql-ache". It's an open-source relational database that juggles SQL compliance with, throwing in enough advanced features that you'd think it’s doing data magic.

 

    • Redis


      Redis is like that flash memory card that surprises you with its speed every time. It's an in-memory data structure store, used as a database, cache, and message broker. It’s like giving your data a triple espresso shot, so your app's data-fetching game is always on point.

    • AWS


      AWS, or Amazon Web Services, is the colossal cloud playground where developers deploy their apps without ever worrying about running out of sandbox space. It's a haven of scalable resources, with enough services to make any developer feel like a kid in a candy store, or rather, a techie in a tech store.

 

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