DEDI N., Business Analysis
B2 (Upper-Intermediate) English
Senior (5-10 years)
Jakarta,
Indonesia
UTC+07:00
Summary
- Highly skilled Business Analyst with more than 10 years of Banking experience;
- Strong skills with Data in banking and financial projects;
- Has the ability to understand business needs and provide an effective and appropriate solution;
- Capable of analyzing a wide range of business needs in the banking and financial industries;
- Experience working as a financial industry tutor;
- Strong communication skills;
- English: Upper-Intermediate.
Main Skills
Business Analysis
Financial Services
Office 365
UI Frameworks, Libraries, and Browsers
Data Analysis and Visualization Technologies
UI/UX/Wireframing
Methodologies, Paradigms and Patterns
Third Party Tools / IDEs / SDK / Services
Other Technical Skills
Experience
Business Officer of Business Center & Communication Division, PT BANK BCA SYARIAH – Jakarta, Indonesia
Jun 2021 – present
Responsibilty:
- Analyze business data: customer database (bank account, AUM), financing and funding data.
- Create programs & projects for branch business development (financing and funding)
- Monitoring achievement of Key Performance Index (KPI) all branches.
- Best achievement:
- Achievement of KPI: Grade A
- BCA Syariah Innovation Award 2022 – Gold Category
Business Officer of Retail & Consumer Division, PT BANK BCA SYARIAH – Jakarta, Indonesia
Aug 2019 - May 2021
Responsibilty:
- Developed retail and consumer financing products: car loans, mortgage, umrah finance, gold finance, and small medium enterprise finance.
- As a reviewer for financing (loan) analysis.
- Best achievement:
- BCA Syariah Innovation Award 2022 – Finalist
Project Officer of Human Capital, PT BANK BCA SYARIAH – Jakarta, Indonesia
Dec 2018 - Jul 2019
Responsibilty:
Worked on several projects in the Human Capital Division. I was assigned to:
- Implement an online-based Sales Tool Kit.
- Improved business performance of the Sharia Services Unit,
- Implement an SLIK summary application from holding company (BCA) to BCA Syariah.
- Project leader of BCA Syariah Innovation Award.
Branch Manager, PT BANK CENTRAL ASIA, TBK – Sorong, West Papua, Indonesia
Feb 2016 - May 2018
Responsibilty:
- Responsible for achievement of business targets: commercial loan, SME loan, mortgage, car loan, credit card, EDC, banc assurance, CASA, and third parties funds.
- Managed people. I had 1 (one) supervisor in customer service and 1 (one) supervisor in operation support (teller and back office) and led 21 other staff.
- Best achievement:
- Best sales of AIA banc assurance
- Achievement of KPI: Grade A
Priority Banking Head, PT BANK CENTRAL ASIA, TBK – Jayapura, Papua, Indonesia
May 2014 - Jan 2016
Responsibilty:
- Handled priority customers of BCA (High Net Worth Customers)
- Responsible for achievement of business target: third party funds, CASA, bonds, mutual funds, mortgage, car loan, credit card, and maintaining customer relationship.
- Best achievement:
- Best business target achievement (national level) Priority Banking Unit (Silver Class)
- Second place
- Best Kaizen project
Operational Supervisor, PT BANK CENTRAL ASIA, TBK – Manokwari, West Papua, Indonesia
Nov 2012 - Apr 2014
Responsibilty:
- Supervised customer service and back office units of a new branch in Manokwari, West Papua.
- Responsible for achievement of business targets: opening bank account, credit card application, Electronic Data Capture (EDC) application, and banc assurance.
- Resolved customer complaints and requests.
- Managed EDC, ATM, and branch facilities and infrastructure.
- Best achievement:
- BCA Innovation Award 2014 – Winner
- Best sales of AIA banc assurance.
- Achievement of KPI: Grade A
BCA Development Program Trainee, PT BANK CENTRAL ASIA, TBK – Jakarta, Indonesia
Oct 2011 - Oct 2012
I joined Management Trainee in BCA named BDP. BDP (BCA Development Program) has 1 (one) year full curriculum of banking knowledge. This program prepares future leader of the company.
R&D Supervisor, LG ELECTRONICS – Tangerang, Indonesia
Aug 2010 - Aug 2011
Responsibilty:
- As a Project Leader of Product Development Unit.
- Responsible for several tasks: product concept planning, project planning, product designing, and product testing for mass production based on buyer requirement.
- Analyze product profit based on buyer requirement and made profit reporting periodically.
Education
INSTITUT TEKNOLOGI SEPULUH NOPEMBER, Bachelor of Industrial Engineering - GPA 3.0
Surabaya (2005 - 2010)
SMA NEGERI 3 (PLUS) RANTAU UTARA
Sumatera Utara (2002 - 2005)
Science
Best achievement: 1st Place (district level) National Chemistry Science Olympiad 2003
Certificates
- Risk Management Level 2 – LSPP (2022)
Organization Experience
- Indonesia Christian Student Movement (GMKI)
- Executive Council of Student (BEM) of ITS
- Student Senate of Industrial Engineering Department ff ITS
- Bona Pasogit Student Organization (MBP) of ITS