Senior SharePoint Consultant - EU-Lisa (Internal Contract Management Application Development and Optimization)
Duration: May 2024 to December 2024
Summary: Development and optimization of an internal contract management application to streamline contract handling processes within EU-Lisa, a European agency supporting the operational management of large-scale IT systems in the area of freedom, security and justice.
Responsibilities:- Developed JavaScript frontend for user interfaces.
- Integrated and developed RESTful web services in C#.
- Automated processes using PowerShell scripts.
- Designed critical features to improve user experience.
- Collaborated with stakeholders to provide customized solutions.
- Worked in Agile methodology using Azure DevOps (Kanban, Git) and performed testing/validation on Microsoft servers.
Technologies: SharePoint Online (M365), C#, REST, JavaScript, PowerShell, Azure DevOps, Agile Methodology
IT Solutions Architect - Alcon (Finance Integration Portal and Knowledge Base Management)
Duration: January 2023 to May 2024
Summary: Designed and developed an integration portal on SharePoint for the Finance team to improve financial processes and knowledge management at Alcon, a global leader in eye care products.
Responsibilities:- Designed SharePoint pages and validation tracking features.
- Developed front-end components in JavaScript.
- Collaborated on ServiceNow forms and testing.
- Supported testing of a new contractual solution on qTest.
- Managed complex Level 3 support tickets and coordinated diagnostics with third-party providers.
- Developed cost tracking tool and managed knowledge base on SharePoint.
- Optimized search functionalities including refiners and Search Service Application configuration.
- Aligned solutions with Microsoft 365 guidelines and integrated SharePoint portals with Teams.
- Rebranded SharePoint for the global IT team and integrated new members into the application portfolio.
Technologies: SharePoint Online/On-Premise (Hybrid), JavaScript, ServiceNow, Power Platform, Azure AD
IT Demand Management Expert - Novartis (IT Request Handling Process Management)
Duration: January 2019 to December 2022
Summary: Managed the IT request handling process at Novartis, a global healthcare company, ensuring efficient capture, evaluation, and qualification of IT requests before project approval.
Responsibilities:- Managed IT request handling process.
- Acted as liaison between business functions and IT groups.
- Identified appropriate stakeholders for each request.
- Prepared reports for management committee and portfolio manager.
Technologies: SharePoint (Reporting/Management Portal), Clarity PPM, SAP
Senior SharePoint Expert - Novartis (SharePoint Site and Architecture Management)
Duration: January 2015 to December 2018
Summary: Managed SharePoint sites and architecture for a global department at Novartis, ensuring high availability, security, and efficient project management through automation and workflow improvements.
Responsibilities:- Managed SharePoint sites and designed tools for project management and communication.
- Managed SharePoint Server farm architecture and topologies ensuring high availability.
- Implemented security and authentication with Azure AD.
- Designed and developed solutions to improve request management processes.
- Created tools to automate supplier management workflows.
- Automated large-scale site migrations and content transfers using PowerShell scripting.
Technologies: SharePoint Server (2013/2016), C#, PowerShell, Windows Server, SQL Server, Azure AD
SharePoint Expert & IT Engineer - Novartis (Global IT Sites Management and Migration)
Duration: September 2011 to December 2014
Summary: Managed global IT SharePoint sites at Novartis, including security, support, training, and migration of sites, while developing automated solutions to improve business intelligence and supplier management.
Responsibilities:- Managed global IT SharePoint sites ensuring security, support, and training.
- Maintained Windows Server and SQL Server environments supporting SharePoint farms.
- Provided N1 and N2 technical support to over 20 teams.
- Designed a training matrix for centralized monitoring.
- Oversaw migration and upgrade of large site collections minimizing disruptions.
- Developed Backup/Restore procedures and managed pre-production environments.
- Improved web content for BI portal and optimized its use.
- Designed automated solution for mass generation of PowerPoint presentations from TM1 data.
- Provided Excel technical support and developed complex workflows for supplier management using Nintex Workflows.
Technologies: SharePoint Server (2010/2013), Nintex Workflows, PowerShell, SQL Server, Windows Server, Excel/VBA, BI Tools (TM1)
IT Engineer - Novartis (Project Portfolio Presentation Tool and SharePoint Portal Administration)
Duration: February 2011 to August 2011
Summary: Developed tools and administered SharePoint portals for Finance and IT units at Novartis, including access management, security, and feasibility studies for request management solutions.
Responsibilities:- Developed automated project portfolio presentation tool from Clarity PPM data.
- Administered SharePoint portal including access management, security, and technical support.
- Conducted technical feasibility study for request management solution based on SharePoint.
Technologies: SharePoint Server, Clarity PPM, L1/L2 Support
Developer - CIL Informatique (Intranet System and Management Software Development)
Duration: May 2009 to September 2009
Summary: Designed and developed a complete intranet system for client document exchange and management software for self-employed individuals at CIL Informatique, a French IT company.
Responsibilities:- Designed and developed intranet system for client document exchange.
- Developed management software in Delphi for self-employed individuals.
- Wrote user manual and technical documentation.
Technologies: Java (FTP Applet), Delphi, SQL, PHP, JavaScript, HTML, CSS
Upstaffer since April, 2026
