Work Experience
Project Manager │ Data Analyst │ HubSpot Specialist, CRM and Business Process Optimization
Duration: Jun.2019 - Jan.2020 (8 mo.)
Summary:- Managed and optimized Order-to-cash (OTC) processes
- led the implementation of HubSpot CRM and supported innovation projects
Responsibilities: Mapped and optimized Order-to-cash (OTC) processes; identified and corrected system redundancies. Implemented HubSpot CRM from scratch, integrated with existing systems, and trained teams. Managed projects with Agile, Six Sigma, and Asana, and created analytical dashboards in PowerBI and Excel.
Technologies: HubSpot CRM, Agile, Six Sigma, Asana, PowerBI, Excel
Sales and Marketing Manager, Marketing and Sales Expansion
Duration: Feb.2020 - Nov.2022 (2 y. 10 mo.)
Summary: Developed and executed marketing and sales strategies to scale the customer base and drive long-term sales growth, while leading and expanding the sales team.
Responsibilities: Set annual marketing and sales plans, KPIs, and created a consolidated dashboard. Analysed performance, addressed weaknesses, and provided feedback. Built and led a team of 24 sales representatives using DISC and SPIN selling frameworks. Led customer journey design with a CX/UX focus, developed buyer personas, optimized SEO and digital campaigns.
Technologies: DISC, SPIN selling frameworks, CX/UX, SEO, Digital Marketing
Education
- Bachelor's Degree in Business
Ongoing education at Independent College, Dublin, Ireland
Feb. 2024 - Dec. 2026
Certification
- HubSpot Marketing and Sales Certified Specialist
Not Provided
Not Provided