Justine Moses — Customer service executive

Expertise in Data Extraction and ETL, Wordpress, iOS, Android, Support.

Last verified on August, 2026

Core Skills

Java

5 yr.

Spring

3 yr.

React

2 yr.

Bio Summary

EDUCATION & CERTIFICATIONS

Matric certificate (high school)
TEFL Level 5 Certified
First aid certification
CPR certification

Technical Skills

Programming Languages	Java
Java Frameworks	Hibernate, Spring
JavaScript Frameworks	React
Databases & Management Systems / ORM	Hibernate, MySQL
Cloud Platforms, Services & Computing	AWS
QA, Test Automation, Security	Apache Maven, JUnit
Virtualization, Containers and Orchestration	Docker
Version Control	Git

Customer Service / Front Desk / Operations | Gravity Indoor Skydiving | [Dates from original CV]

• Provided end-to-end customer support including enquiries, bookings, registrations, payments, package explanations and front-

desk assistance.

• Resolved customer concerns and provided clear information to help customers choose suitable services and packages.

• Supported upselling, customer follow-up, media requests and booking-system processes.

• Worked closely with instructors and operations teams to ensure customers received a smooth and professional experience.

Customer Service / Administration | Secco by Coffea | [Dates from original CV]

• Delivered professional customer service, handled enquiries and supported daily transactions and administration.

• Maintained a welcoming customer experience while managing multiple requests efficiently.

Customer Service / Administration | Melomed Private Hospital | [Dates from original CV]

• Provided customer-facing support and handled enquiries with patience, professionalism and attention to detail.

• Maintained accurate information and communicated effectively with customers and internal teams.

Front Desk / Guest Services | Marriott Executive Apartments | [Dates from original CV]

• Provided international guest services including reservations, enquiries, check-in/check-out and issue resolution.

• Coordinated with departments to resolve requests quickly and maintain high guest satisfaction.

Customer Service / Hospitality | Monte Carlo Beach Club | [Dates from original CV]

• Delivered customer service and front-of-house support, assisting guests with enquiries, bookings and service requirements.

Retail / Customer Service | Truworths | [Dates from original CV]

• Provided customer service, product assistance and sales support in a high-volume retail environment.

Customer Service / Hospitality | Wahoo! Water Park | [Dates from original CV]

• Supported guests in a high-volume leisure environment and responded to customer needs and service issues.

EDUCATION & CERTIFICATIONS

JUSTINE MOSES | Remote Professional• TEFL Level 5 Certified

• Additional education and training: As listed on original CV

Microsoft Word • Microsoft Excel • Email & Calendar Tools • Booking / Customer Management Systems • Online Communication

Platforms • Digital Administration

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