Naveena C — Identity and Access Management

Work Experience

User provisioning in Identity and access management - Capgemini (User Provisioning and Access Management)

• This project involves administering user accounts and access privileges within the organization's identity management system to ensure secure and appropriate access to company resources
• The goal is to manage identity and access rights efficiently, leveraging tools like Cyberark and Active Directory to maintain security compliance

• Administered user accounts and access privileges in the organisation's identity management system.
• Provided right access of resources to right people based on user roles and privileges.
• Granted or denied access to company resources according to user roles.
• Utilized Cyberark, Active Directory, and Mainframe systems to align roles with access rights.
• Worked with multiple operating systems including Microsoft Windows and Linux.
• Resolved complex identity and access management technical issues, delivering incident and request management solutions adhering to SLA.
• Gained experience in ServiceNow, Silva working tools, and Mainframe system.
• Provided extensive customer-centric support and received client appreciation.
• Proactively identified customer requirements and contributed to process improvements by communicating with higher management.

Education

• B. TECH in ECE
  Andhra University, AU College of Engineering for Women, CGPA 7.7
  2015-2019
  
• ECE Diploma
  State Board of Technical Education, Government Polytechnic for Women, 94.38%
  2013-2016
  
• SSC
  State Board of Secondary School Education, Pratibha English Medium High School, 9.7 CGPA
  2013