Constantine P., Product and Delivery Manager

Experience

Head of Projects, NDA

2023 - Till now

Company description:

Maltese web 3 holding.

Responsibilities:

• Collaborate with company’s founders and the CEO in setting and driving the organizational vision, operations and strategy, at all levels of the Group;
• Present relevant data including detailed testing, operations, product, or related reports to the Stakeholders and Board of Directors on an ongoing basis;
• Responsible for overseeing Client onboarding and optimizing the customer journey across all Products;
• Assist the leadership in leading expansion plans for the market and shape the plans for launching new product features;
• Work hands-on and closely with Operations and Technology Team to configure and test the company’s products, integrations, add-ons, and enhancements;
• Responsible for all areas of Operations, including: preparing, reviewing, and updating Standard Operating Procedures, Drafting of policies and procedures, Supplying the company with Operation programmes and ensuring the smooth running of such processes across the Group;
• Supported all the operation and technology staff in preparing, planning, and launching new crypto initiatives from an operational, risk, support and compliance perspective;
• Worked closely with Customer Support, Local Operations and the Fraud and Compliance teams to execute a robust yet efficient and seamless Compliance and KYC Programme;
• Set procedures and assisted the Support Executive and the team in handling and providing timely and optimal support to customers for issues;
• Provided training, coached and manage a team of Crypto or Tech Operational Specialists.

PRODUCT MANAGER / Delivery Manager, Concordium AUSTRIAN WEB3 HOLDING.

December 2021 - 2022

Company description: Concordium is a public-layer 1, science-backed blockchain, designed to balance privacy with accountability through its ID layer. 
The protocol level ID ensures that every wallet is associated with a real-world identity that has been verified through a third-party ID provider so that people and companies can trust one another, while remaining private, with zero-knowledge-proof, which is key to the mass migration of web2 to web3 and beyond. 
Responsibilities:

• Roadmap validator and owner for 4 projects at the same time;
• Working with architects to create optimal product structure;
• Visioning the whole product concept from feature list to fee limits;
• Working under the roadmap for the next product versions;
• Preparation of full-scope documentation (Business/Functional requirements, Use Cases, Functional Design, Data Models, etc.).
• Team Managment
• Researching user experiences (CusDev)
• Hypothesis generation and validation (data research, user interview)

Small Achievements:

• Created the MVP version of Launchpad for consortium Blockchain;
• Created the MVP version of Staking for Concordium Blockchain;
• Created the MVP version of the Mobile Crypto Wallet for Concordium Blockchain;
• Created the MVP version of the Mobile Crypto Wallet for Concordium Blockchain.

DELIVERY MANAGER, PRODUCT MANAGER, Axel.go E-SIGN SOLUTION D

2019.09 -2021

Responsibilities:

• UAT testing and feature presentation;
• Weeklyroadmap and feature presentation for COO from the USA;
• A/ B test launching;
• Large customers' problem-solving;
• Hypothesis creation and testing;
• Analyzing important product metrics like: LTV, CAC, Retention atc.
• Product analysis, research and report for future usable changes.
• Analyzing user behavior and usage of it for creating new features;
• Creating user funnels for different needs;
• Analysis of the recoupment of new projects/markets / functionality- Launched new features;

Documentation and Management:

• Full-scope project documentation preparation (Business/Functional
  requirements, Use Cases, User Storys, etc.);
• Building product road maps
• Creating different complexitylevels prototypes with Axure;
• Communicating with owners and users to identifytheir needs;
• Designing with UML tools;
• Active collaboration with technical and management teams for
  planning, targeting issues and problem-solving;
• People hiring;
• Monitor deadlines

Product Manager,Business Analyst,4Bill Projects freelance
(FinTECH) P2P trading, Crypto exchange, Payment Aggregator, Crypto wallet, Staking

2019.04- 2019.09
Responsibilities:

• Analysing important product metrics like: LTV, CAC, Retention atc.
• Product analysis, research, and report for future usable changes and important improvements in current software versions;
• Analysing user behavior and usage of it for creating new features.
• Creating user funnels;
• Analysis of the recoupment of new projects/markets / functionality Launched new products

Documentation and Management:

• Preparation of full-scope project documentation (Business/Functional
  requirements, Use Cases, Functional Design, User Storys etc.);
• Building product road maps;
• Creating different complexitylevels prototypes with Axure;
• Communicating with owners and users to identifytheir needs and develop reports.;
• Designing with UML tools;
• Monitor schedule deadlines;
• Active collaboration with technical and management projects teams for
  planning, targeting issues and problem-solving;
• People hiring;

Product Manager, EXMO - CRYPTO EXCHANGE.

2018 -2019.04

Responsibilities:

• Launching new markets ( marketing, payment systems, programming part);
• Analysis new potential markets for product entering;
• Creating marketing and content strategies
• Analysis new projects recoupment / markets / functionality
• Launching new products

Analysis:

• Analysing important product metrics like: LTV, CAC, Retention atc.
• Product analysis, research, draft and report for future usable changes and important improvements in current software versions;
• Analysing of user behavior and usage of it for creating a new features.

Documentation:

• All necessary documentation preparation;
• Building product road maps
• Creating different complexitylevels prototypes with Axure;- Communicating with owners to identifytheir need and development reports.;
• Creating algorithms for site/service/software
• Designing with UML tools;

Product Manager/BA, Bitmedia.io.

2017 - 2018.02
Responsibilities:

• Creating projects from scratch;
• Close work with, QA's, Operators, UX/UI and Developers teams;
• Communicating with owners to identifytheir need and development reports.;
• Creating marketing and content strategies
• Analysing of important product metrics like: LTV, CAC, Retention atc.
• Analysing of user behavior and use it for creating a new features.
• Product analysis, research, draft and report for future usable changes and
  important improvements in current software versions;
• Capturing product requirements;
• Preparation of full scope project documentation (Business/Functional
  requirements, Use Cases, Functional Design, Data Models etc.);
• Creating prototypes of different complexitylevels with Axure;
• Product analysis, research, draft and report for future usable changes and
  important improvements in current software versions;
• Creating algorithms for site/service/software

Product Manager/BA, Other projects in 2016-2017 (Freelance)

2017- 2018.02

SaaS antivirus for MAC;
(3 months As Product Manager)
Online gambling websites and forex websites;
( 3 months As Product Manager)
Taxi driver mobile application;
( 4 months as Business Analyst)

Product Marketing Manager, TALOKI.COM / THE LOTTER.COM.

2016 - 2017
Creating projects from scratch;

• Preparation full scope project documentation (Business/Functional requirements, Use Cases, Functional Design, Data Models, etc.);
• Creating prototypes of different complexity levels with Axure;
• Close work with, QA's, Operators, UX/UI, and Developers teams;
• Capturing product requirements;
• Product Road-Map creation;
• Communicating with owners to identify their needs and development reports;
• Creating algorithms for site/service/software;
• Product analysis, research, draft and report for future usable changes and important improvements in current software versions;
• Creating user funnels;
• Analysing user behavior and using it for creating new features;
• Work with such tools like (Google Analytics, Kissmetrics, and Semrush);
• Analysing important product metrics like LTV, CAC, and Retention.

Business Analyst, BOOKING ENGINE (UKRAINE)

2016 - 2017
Responsibilities:

• Preparation of full-scope project documentation (Business/Functional requirements, Use Cases, Functional Design, Data Models, etc.);
• Create prototypes of different levels by using Axure;
• Close work with, QA's, Operators, UX/UI, and Developers teams;
• Capture product requirements;
• Create Roadmaps;
• Communicating with owners to identify their needs and development reports.;
• Specifications for designers, programmers, and copywriters.

Business Analyst, GALILEO/TRAVELPORT.

2013 - 2015
Responsibilities:

• Constructed a booking engine with a team of developers and a programming director. It took 2 years to construct the whole system for booking flights, railways, and hotels;
• Did more than 30 integrations with our existing and new customers.
  
  

Marketing Specialist, e-commerce bookstore

2011-2012

Photographer, graphical designer, html+css coder, website content manager 3DOM

2008 - 2013 part-time work

Education

COURSES:

• GoPracise - product management;
• Skillfactory - product management;
• Ivan Zamesin -JTBD interviews;
• ITEA -QApro (API testing);
• EnglishDome - IELTS;
• Business Analysis Pro ( Infopulse University);
• Google Analytics PRO and Hardcore (LVL 80);
• Product Marketing (projector)