Priyanka — Salesforce Developers

Experience

Salesforce Developer, Accenture India Private Ltd, Hyderabad, India

July 2019 – Mar 2022

Responsibilities: 

• Responsible for gathering requirements from key users. 
• Implemented Sales processes covering Leads, Accounts, Contacts, Opportunities, management etc. 
• Used SOQL&SOSL for data manipulation needs of the application using platform database objects. 
• Implemented app-exchange applications. 
• Responsible for porting custom java script buttons into lightning experience 
• Replaced VisualForce pages with custom lightning components and used them in different Lightning Pages.
• Worked with private managed package reusable Lightning components and Lightning Apps. 
• Integrated Apex with External services by making callouts that used SOAP and WSDL 
• Used Apex Data types, Variables, Expressions, Assignment statements, Conditional statements, Loops, locking statements, Transactional control and Exception statements to invoke Apex triggers
• Worked with Anonymous Blocks that could be compiled and executed using System Log Console, Force.com IDE and Web Services API call. 
• Worked with components, functions and global variables to embed links to default actions for creating new Accounts, Contacts and other standard objects. 
• Amplified Standard Controllers and record identifiers to implement automatic record retrieval and display/update a record's data, bind input fields to new records, display warning and error messages, create links for form processing, place command buttons and create custom messages, implement nested VisualForce pages. 
• Pioneered VisualForce components to customize captions, headers and footers of a table and to embed a standard list view of an object's records. 
• Expedited with VisualForce List Controllers to act on a set of records with pagination and iterate over a list of records to produce output in a list. 
• Worked with VisualForce Style sheets and Static Resources to augment all standard styling on a VisualForce page and utilize un-stylized text output to gain full control when iterating over lists of data. 
• Laid the groundwork for the Force.com platform by creating custom objects, fields, tabs and filled object data using Data Loader. 
• Modified simple workflows to incorporate Email Alerts and Field Updates. 
• Created Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics. 
• Worked with Formula fields for calculation, related object display, integration and data realization. 
• Stimulated the Organization Wide Defaults, Role Hierarchies, Sharing Rules and Manual Sharing to implement Record-based sharing. 
• Refined the Profiles and Administrative permissions to grant/deny users access to platform features. 
• Worked with Setup Audit Trail to gather information about client usage.  
• Performed the detailed analysis of functional and technical requirements; designed and deployed the custom objects; identified the lookup and master-detail relationships; and created the junction objects. 
• Provided data access reports to Compliance and Security ensuring that data and roles are properly defined and transparent. 
• Involved in creation and maintenance of custom objects, tabs, Jenkins, fields, Record types, pagelayout as per business requirements. 
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on record detail and edit pages. 
• Automate processes and develop programs for departments within the company using Visual Studio, SQL, and Apex. 
• Implemented picklists, dependent pick lists, and validation formula fields to the custom objects. 
• Configure Salesforce and marketing cloud integration user along with configuration in Salesforce. 
• Developed the view pages using HTML, Ant scripts, JavaScript for client-side development and validations.

Technologies: SalesForce.com CRM Application Platform, Lightning Components, Apex Language, Visual Force, S-Controls, HTML, JavaScript, Custom Objects, Tabs, PageLayouts, Workflows, Approval Processes, Email, Messaging, Dashboards, Reports, Eclipse, Sandbox, Production environment.

Salesforce Developer/Administrator, IBST Private Limited, Hyderabad, India.

Nov 2017 - June 2019

Responsibilities:

• Daily administration such as configuring & implementing Salesforce application and support of cases in Salesforce including, but not limited to managing multiple user setup, profiles & roles, customization of objects, fields, record types, page layouts and validations.
• Implemented Financial Services Cloud that includes Service Console, Customer Portal and Communities, Case Feed, and Knowledge Base.
• Worked as an active team member and performed the roles of Salesforce Developer and Salesforce Administrator in the organization.
• Worked on various Salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports, and dashboards.
• Created various Profiles and Roles configured the permissions based on the organization requirements
• Experienced in User Stories and Agile Methodologies and worked on profiles, Users, Roles, Chatter.
• Hands on experience on Process Builder for immediate actions like creating or updating a record, email alerts, quick actions, submit for approval and post a chatter.
• Hands on experience on Batch Apex whenever the requirement was to process millions of Records.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on record detail pages and edit pages.
• Working with custom Apex classes, wrapper classes for request and response parsers for Integrations, batch apex, schedulable apex, Queueable apex, SOQL and SOSL for smooth conduct of the application.
• Well versed with Apex Triggers and created those triggers in compliance with the business requirement.
• Created email templates and inbound emails using Visualforce for clients and customers.
• Developed Controller.js, helper.js, and lightning components to meet the project requirements.
• Designed complex Visualforce pages and web forms using JavaScript, CSS3, Bootstrap, HTML5, jQuery and Angular JS.
• Setup Email Services on Force.com platform to handle inbound emails.
• Hands-on experience in administrative activities like creating queues, custom apps, custom labels, custom metadata types, custom settings, names credentials and static resources.
• Built custom reports using Datatables.io on Lightning Component with Pagination, column sorting along with custom filters enabling end user to extract it into .PDF or .CSV files.
• Worked on Visual Studio Code, Eclipse, Git, postman, developer console, Jira, and workbench.
• Created and maintained the data model needed for the custom applications. Objects, fields, Record types, page layouts, and custom relationships between the objects.
• Responsible for deploying the custom components from Dev environments to production.
• Involved in data migration to Sandbox and production through Data loader.
• Extensive experience in Salesforce deployment methodologies including Changesets, Force.com Plug-in environment, Ant Migration tool kit and Eclipse.
• Maintained documentation for Post-Refresh activities for Configuration and full sandbox after every Go-Live.
• Worked on security models, developed apex-based sharing rules&sharing rows for security requirements.
• Created and deployed Several Reports using the salesforce.com platform and Involved in the building of a Customer Portal in the organization.
• Developed business documents for Custom objects and worked on different portals like Self Service Portal, Customer Portal and Partner Portal.
• Developed Custom Reports & Dashboards for report accessibility to appropriate personnel.
• Developed unit tests to maintain minimum company standards.
• Used sandbox for testing and migrated the code to the production instance in installments.
• Developed Apex classes with REST calls to connect to web services. Involved in troubleshooting and resolving issues related to integration.

 Salesforce Developer & Administrator, Infosys, Hyderabad, India.

April 2016 - Oct 2017

Responsibilities: 

• Developed visual force pages for bringing new dealers on board and load all their information into new records in a custom object. 
• Created apex triggers to obtain complex functionality based on the given criteria. 
• Crated Catalogues for Custom objects, Standard objects and Managed package objects into the ACE salesforce instance. 
• Developed Apex Classes and controllers to achieve the salesforce out of box functionality. 
• Enforced best practices and developed unit tests to achieve good coverage for the apex classes. 
• Developed custom reports, report types, dashboards for better accessibility of the data. 
• Created custom and Apex sharing rules for different objects to limit the record accessibility. 
• Created custom objects, fields, tabs, record types, junction objects, master-detail and lookup relationships, page layouts & search layouts to support the business needs. 
• Created various Profiles, Roles, and Page Layouts and configured the Permissions based on the Organization hierarchy requirements. 
• Worked on Apex Triggers and Batch processing the data. 
• Implemented Email-to-Case, Web-to-Case entry and manual case entry for entering customer's cases in Cases Tab. 
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on record pages. 
• Worked with various Salesforce.com standard objects like Users, Contacts, Antscripts, Reports, Dashboards. 
• Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization. 
• Involved in Business Requirement meetings like gathering information for IT team and analyzing the information provided by Business users. 
• Created Workflow rules, Approval Process, Email Alerts and Tasks according to the requirements. 
• Used data loader to import and export data from salesforce. 
• Worked on Sandboxes for developing, testing and migrated the code to different instances after testing. 

Technologies: Saleforce.com platform, APEX Language, Visual Force - Pages, Component & Controllers, Salesforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, HTML, Java Script, Java, Sandbox, Eclipse IDE Plug-in Client.

 Education

Master’s in Science: Osmania University, Hyderabad, India.

Bachelor’s in Science: Osmania University, Hyderabad, India.

Certificates

Salesforce Certified Platform Developer-1

Salesforce Certified Administrator