Building Electronic Data Interchange (EDI) for the Top Online Pet Food and Supplies Retailer

Challenge

A  U.S.-based online retailer specializing in pet food and pet-related products, that  surpassed Amazon in the niche, comes to us with a request for custom EDI solution to automate exciting documents exchanges with thousands of suppliers.

The client used various cloud and on-premises systems for supply planning, fulfillment, merchandising, and transportation. These systems, including native applications, vendor products, and SaaS applications, frequently communicated with external parties (e.g., vendors, manufacturers, FedEx, USPS).

Solution

Upstaff helped the client construct a modern EDI system, enabling stable usage, parsing, and production of billing and shipment documents for thousands of suppliers.

The platform connects with multiple systems, stores and manages integration jobs, generates comprehensive job summaries and responses, facilitates data modification via a user-friendly interface, and ensures timely notifications to stakeholders.

Team

• 2 x Java back-end Engineers
• 1 x DevOps Engineer
• 1 x QA Automation Engineer
• 2 x Vue.js Front-end Developers

Outcome

The client saves tens of hours of its employees’ work and hundreds of hours for their suppliers each week by bypassing manual work, including Excel entry, file downloads, and troubleshooting technical errors in invoices and receipts.

Additionally, our client gains valuable statistics that fuel business optimization strategies by extracting fascinating insights from the system. They also benefit from top-up automation features and the ability to certify and standardize everything.