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Service Manager
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Service Manager
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Grid Layout Row Layout
HTML
CSS
Ant Design
Python
PHP
.Net WCF
XML
Critical Thinking
Problem Solving
Zimbra
3D Modelling
Social SDK
...

A result-driven software engineer with a background in Agricultural and Environmental Engineering, and extensive experience in customer service roles. Versed in both front-end and back-end development, and adept at using React.js, Python, PHP, and JavaScript alongside HTML and CSS. Demonstrates a solid understanding of software development practices with practical experience in using CRM, Freshdesk, Paystack, and SEO tools. A proven track record in handling customer communications and feedback, complemented by excellent interpersonal skills and an ability to foster team collaboration. The engineer brings a strong problem-solving ethos, and is proficient in MS Office applications, with strengths in multi-tasking and adapting to new technologies.

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Seniority Junior (1-2 years)
Location Ibadan, Nigeria
Research Skills
Conflict Management
Asana
Atlassian Trello
Project Management
Usability tests
Helpdesk
Monday.com
...

Customer service professional with extensive experience in delivering exceptional service and support. Known for strong communication skills, problem-solving abilities, and a customer-centric approach. Proficient in handling diverse customer inquiries, resolving issues efficiently, and enhancing customer satisfaction. Demonstrated success in streamlining customer service processes, implementing effective solutions, and fostering positive client relationships. Proven track record in improving service quality and achieving high customer retention rates through strategic initiatives and a commitment to excellence.

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Seniority Middle (3-5 years)
QA
Groovy
Java
JavaScript
TypeScript
Azure DevOps
Allure
Apache Maven
Appium
Cucumber
Cypress
JMeter
JUnit
Playwright
Protractor
Selenide
Selenium Grid
Selenium Webdriver
Selenoid
TestNG
Android
Asana
Jira
Git
Mercurial
SVN
GitLab CI
Gradle
Jenkins
TeamCity
iOS
Linux
Windows
IntelliJ IDEA
Report Portal
Rider
...

- 10+ years in QA with experience in leading various QA teams and projects and strong experience in staffing and resource management. - Experience in creating test automation frameworks for Web UI/API/Mobile - Great knowledge of CI environment configuration - Working knowledge of different OS (Windows, Linux) - Proven ability to learn fast new technologies and approaches to use them as soon as possible - Skilled in developing test documentation such as test plans, test cases, incident reports and using defect tracking systems - Good understanding of systems development life cycle methodology - Strong knowledge about software development life cycle, QA methodology and tools

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Seniority Expert (10+ years)
Location Belarus
Service Design
ServiceNow API
ITIL Service Operations
ITIL V3 Foundation
Agile
Kanban
Atlassian Confluence
Jira
Linux
Managed Services
CGS
CSI
SCA
SixSigma
SLAs
...

- Over 15 years of IT and Service Management experience, currently serving as a Service Manager at Mastek. - Demonstrated expertise in ITIL Service Operations, Service Design, and ServiceNow API. - Proven experience in team leadership, vendor relationship management, and service contract compliance. - Proficient in utilizing project management methodologies such as Agile and Kanban, and tools like Atlassian JIRA and Confluence. - Solid educational background and multiple professional certifications including ITIL V3 Foundation and Certified Support Center Manager (SCA). - Fluent in English.

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Seniority Senior (5-10 years)
Location Poland

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Manager
Maria Lapko
Global Partnership Manager
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Our journey starts with a 30-min discovery call to explore your project challenges, technical needs and team diversity.
Manager
Maria Lapko
Global Partnership Manager

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FAQs on Service Manager Development

What is a Service Manager Developer? Arrow

A Service Manager Developer is a specialist in the Service Manager framework/language, focusing on developing applications or systems that require expertise in this particular technology.

Why should I hire a Service Manager Developer through Upstaff.com? Arrow

Hiring through Upstaff.com gives you access to a curated pool of pre-screened Service Manager Developers, ensuring you find the right talent quickly and efficiently.

How do I know if a Service Manager Developer is right for my project? Arrow

If your project involves developing applications or systems that rely heavily on Service Manager, then hiring a Service Manager Developer would be essential.

How does the hiring process work on Upstaff.com? Arrow

Post Your Job: Provide details about your project.
Review Candidates: Access profiles of qualified Service Manager Developers.
Interview: Evaluate candidates through interviews.
Hire: Choose the best fit for your project.

What is the cost of hiring a Service Manager Developer? Arrow

The cost depends on factors like experience and project scope, but Upstaff.com offers competitive rates and flexible pricing options.

Can I hire Service Manager Developers on a part-time or project-based basis? Arrow

Yes, Upstaff.com allows you to hire Service Manager Developers on both a part-time and project-based basis, depending on your needs.

What are the qualifications of Service Manager Developers on Upstaff.com? Arrow

All developers undergo a strict vetting process to ensure they meet our high standards of expertise and professionalism.

How do I manage a Service Manager Developer once hired? Arrow

Upstaff.com offers tools and resources to help you manage your developer effectively, including communication platforms and project tracking tools.

What support does Upstaff.com offer during the hiring process? Arrow

Upstaff.com provides ongoing support, including help with onboarding, and expert advice to ensure you make the right hire.

Can I replace a Service Manager Developer if they are not meeting expectations? Arrow

Yes, Upstaff.com allows you to replace a developer if they are not meeting your expectations, ensuring you get the right fit for your project.