Hire ServiceNow API Developer

- Over 15 years of IT and Service Management experience, currently serving as a Service Manager at Mastek. - Demonstrated expertise in ITIL Service Operations, Service Design, and ServiceNow API. - Proven experience in team leadership, vendor relationship management, and service contract compliance. - Proficient in utilizing project management methodologies such as Agile and Kanban, and tools like Atlassian JIRA and Confluence. - Solid educational background and multiple professional certifications including ITIL V3 Foundation and Certified Support Center Manager (SCA). - Fluent in English.

- Served as IT Application Administrator at Deloitte, performing database server installations, system monitoring, and maintenance of enterprise applications in both on-premise and cloud environments. - As IT Support Analyst at Magellan Aerospace, managed the IT HelpDesk Team, administered the network and the CRM system, and executed hardware and software updates in a Windows Server environment. - Functioned as a Specialist in FTTH Networks at Orange, overseeing FTTH, WLAN, LAN device installations, and managing a team dedicated to fiber optic signal measurements. - Engaged as Database Support Specialist at TNEU, handling data entry, IT environment supervision, and configuration of network devices and workstations. - Fluent Polish - Upper-Intermediate English - Ready for relocation

- Over 20 years in IT with a master's degree in Cybernetics - Proficient in Ansible: Extensive experience in deploying and managing Ansible-driven infrastructure, particularly highlighted in roles as SRE/Architect (Aug 2018 – Present) and Senior DevOps Engineer/Lead Sysadmin (Aug 2020 – May 2021), where Ansible was pivotal in scaling a learning platform from 1,000 to over 100,000 students and in key migration projects. - Expertise in Windows Environments: Demonstrated strong skills in managing Windows environments, especially as an SRE/Architect (Aug 2018 – Present) and CTO (2013 – Mar 2022), involving Windows AD+MSSQL backoffice management and ITIL Service Management framework implementation on Windows platforms. - Versatile IT Roles with Ansible and Windows: Across various roles including IT Service Manager, Senior DevOps Engineer, and CTO, consistently applied Ansible and Windows technologies in large-scale infrastructure projects and day-to-day operations, showing versatility and depth in these areas. - Managing the growth of the learning platform from 1,000+ to 100k+ active students - ITIL v3 Foundations Certificate - More than 5 years of experience in leading ITIL Service Management capability and implementing end-to-end ITIL Service Management framework - Strong experience in using ServiceNow and Jira Service Desk for ITSM - Experienced IT/Telecom Specialist - UNIX and UNIX-Like OS (FreeBSD, Linux, SunOS, MacOS X) background - Over 20 years of Windows/windows server family. From NT4.0 /win3.1 up to Server2019. As well as upgrading Up to 15 years with server HW, and 13 years with storage solutions - Infrastructure problem-solver with a strong view on reliability, performance, and disaster recovery - Fluent English

• Business Intelligence/Data Analysis/Visualization • PowerBI, Google Data Studio, Tableau. • Has hands-on experience with various data sources as Cloud DBs (Snowflake), on-premise DBs (Microsoft SQL Server, Oracle, OLAP cubes), APIs (Jira, Service Now etc.) and of course text files (Excel, csv, json format). • Has a strong background in analysis and statistics, has hands-on experience using Python for data analysis. • Solid troubleshooting skills, ability and willingness to learn quickly, highly responsible person. Interested in communication with stakeholders and end-users. • Upper-Intermediate English level. • Available: ASAP • No scheduled vacations within next 3 months.

- Network Engineer with 7 years of a solid track record of successfully troubleshooting, implementing, and maintaining complex network infrastructures. - Expertise spans enterprise, data center, and ISP environments, encompassing vendors like Cisco and Juniper for routers and switches, Fortinet and Palo Alto for firewalls, and F5 and Pulse Secure. Additionally, experience in Zscaler VPN SSL clients and Azure and AWS Cloud environments. - Previous roles included network operations, support, design and implementation, architecture, and end-to-end network implementation. - Currently holds the following certifications: Cisco's CCNA and CCNP, Juniper's JNCIA, JNCIA-Security and JNCIS-Service Provider and Amazon's AWS Cloud Practitioner. - Available to travel to customer site if required. - Available to work outside business hours, including weekends and bank holidays. - Proficiency English

- A technically astute and result-oriented professional with 12+ years of total experience with two years of onsite experience. - 5 years total experience as a Solution Architect - Working as an Architect/Senior Consultant. For the last couple of projects, I was in the role of Technical Architect/Solution Architect/Senior Consultant/Individual Contributor/Module Lead. - Experienced in Banking and Financial Services, Insurance, Health Care, and Telecommunications. - I have also worked on the DevOps, Scrum-Agile, and Waterfall software delivery methodologies.

- 6 years of experience in the IT industry - Automation testing with Java and Selenium + TestNG Framework, Python, C# - Fluent English and French - Available ASAP

- DevOps Engineer/System Engineer/Solution Architect with a robust 19-year background in the IT field, particularly in the FMCG, Telecom, and Gaming sectors. - Skilled in Suse, HP/Dell/Supermicro Products, Linux System Administration, Brocade Fibre Switches, and Software Installation. - Strong information technology professional with good interpersonal and communication skills. - Good troubleshooting and analytical skills.

- IP Network Engineer with 15 years of experience in Enterprise/Service Provider/Data Center networks in greenfield & brownfield environments. - Provisioned, configured, maintained, and operated various networking devices such as routers, switches, firewalls, and load balancers in the physical, remote, and virtual networking infrastructure. - Exposed to and capable of various project functions like cloud/network operations, deployment, and service improvement. - Expertise in Software-Defined Networking (SDN) and network automation, with a focus on driving efficiency and performance. - Strong hands-on experience with a wide range of networking technologies, including routing, switching, firewall, load-balancer, and cloud platforms. - Skilled in network migration, automation, and infrastructure optimization, with a demonstrated ability to lead engineering functions. - Extensive certifications in networking and cloud technologies, including Cisco, VMware, and F5, highlighting a commitment to continuous professional development. - Adept at collaborating with cross-functional teams and providing training and mentorship to develop IT skills.