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FreshDesk
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ONI FAITH ADEPEJU, FreshDesk Developer

Last Job: 2 Oct 2023

As a customer service representative, the candidate has a strong background in customer satisfaction. They have 2+ years of experience in the customer service industry, demonstrating their ability to communicate effectively and solve problems.Key technical skills include proficiency in customer service tools such as Salesforce, Microsoft Office Suite, Five9 Dialer, Zendesk, Freshdesk, HubSpot, GoHighLevel, and RingCentral. They are also a 65WPM typist and have strong analytical and problem-solving abilities.The candidate is an excellent team player with attention to detail and multitasking skills. They have advanced written and oral communication skills in English and Yoruba.Overall, the candidate's profile showcases their hands-on expertise, problem-solving background, customer service education, and general work experience in customer service. They have a strong skill set in various software tools and possess the necessary qualities to excel in a customer service role.

FreshDesk

FreshDesk

Customer Service

Customer Service   2 yr.

Call Handling

Call Handling   2 yr.

Appointment Setting

Appointment Setting   2 yr.

HubSpot CRM

HubSpot CRM   2 yr.

View ONI

Faith Adepeju Oni, FreshDesk Developer

Last Job: 2 Oct 2023

Software engineer with a strong engineering background and 2+ years of experience in the field. Skilled in various programming languages, including [insert specific languages]. Proficient in using [insert specific tools and technologies]. Experienced in working with [insert specific methodologies, principles, paradigms, and patterns]. Knowledgeable in SDLC and software development practices. Strong technical expertise in [insert specific domains]. Achievements include [insert specific achievements]. Overall, a highly skilled and experienced software engineer with a proven track record of success.

FreshDesk

FreshDesk

Customer Service

Customer Service   2 yr.

Problem Solving

Problem Solving   2 yr.

Salesforce

Salesforce

View Faith

Madhu, FreshDesk Developer

$5900/month
Last Job: 31 Jul 2024

- Extensive experience around 14 years in working on On-premises, Cloud Technologies, Network Security. - Experience of 7+ years in designing cloud projects. Experience in designing enterprise public cloud solutions (Oracle OCI, Azure, AWS) experience of stakeholder management within complex organizations. - Extensive experience in implementing Cloud security using the tools CSPM, Prisma Cloud, Netskope CASB, Nessus on Multi cloud environments and security best practices. - Fluent English - Available ASAP

FreshDesk

FreshDesk

Cloud Security

Cloud Security

View Madhu
5.0
Based on 9 reviews

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Our journey starts with a 30-min discovery call to explore your project challenges, technical needs and team diversity.
Manager
Maria Lapko
Global Partnership Manager

Only 3 Steps to Hire FreshDesk Developer

1
Talk to Our FreshDesk Talent Expert
Our journey starts with a 30-min discovery call to explore your project challenges, technical needs and team diversity.
2
Meet Carefully Matched FreshDesk Talents
Within 1-3 days, we’ll share profiles and connect you with the right FreshDesk talents for your project. Schedule a call to meet engineers in person.
3
Validate Your Choice
Bring new FreshDesk expert on board with a trial period to confirm you hire the right one. There are no termination fees or hidden costs.

Welcome on Upstaff: The best site to hire FreshDesk Developer

Yaroslav Kuntsevych
Upstaff.com was launched in 2019, addressing software service companies, startups and ISVs, increasingly varying and evolving needs for qualified software engineers

Yaroslav Kuntsevych

CEO
Hire Dedicated FreshDesk Developer Trusted by People
5.0
Based on 9 reviews
google
Roman Masniuk August 25, 2023

I worked with Upstaff engineers for over 2 years, and my experience with them was great. We deployed several individual contributors to clients' implementations and put up two teams of upstaff engineers. Managers' understanding of tech and engineering is head and shoulders above other agencies. They have a solid selection of engineers, each time presented strong candidates. They were able to address our needs and resolve things very fast. Managers and devs were responsive and proactive. Great experience!

google
Henry Akwerigbe August 30, 2023

This is a super team to work with. Through Upstaff, I have had multiple projects to work on. Work culture has been awesome, teammates have been super nice and collaborative, with a very professional management.There's always a project for you if you're into tech such Front-end, Back-end, Mobile Development, Fullstack, Data Analytics, QA, Machine Learning / AI, Web3, Gaming and lots more.It gets even better because many projects even allow full remote from anywhere!Nice job to the Upstaff Team 🙌🏽.

google
Vitalii Stalynskyi August 29, 2023

I have been working with Upstaff for over a year on a project related to landscape design and management of contractors in land design projects. During the project, we have done a lot of work on migrating the project to a multitenant architecture and are currently working on new features from the backlog.When we started this project, the hiring processes were organized well. Everything went smoothly, and we were able to start working quickly. Payments always come on time, and there is always support from managers. All issues are resolved quickly.Overall, I am very happy with my experience working with Upstaff, and I recommend them to anyone looking for a new project. They are a reliable company that provides great projects and conditions. I highly recommend them to anyone looking for a partner for their next project.

google
Volodymyr August 11, 2023

Leaving a review to express how delighted I am to have found such a great side gig here. The project is intriguing, and I'm really enjoying the team dynamics. I'm also quite satisfied with the compensation aspect. It's crucial to feel valued for the work you put in.Overall, I'm grateful for the opportunity to contribute to this project and share my expertise. I'm thrilled to give a shoutout and recommendation to anyone seeking an engaging and rewarding work opportunity.

google
Maryna Navo September 25, 2023

Крутий сервіс, зручна комунікація. Допомогли з закриттям мого питання на 200%

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FAQs on FreshDesk Development

What is a FreshDesk Developer? Arrow

A FreshDesk Developer is a specialist in the FreshDesk framework/language, focusing on developing applications or systems that require expertise in this particular technology.

Why should I hire a FreshDesk Developer through Upstaff.com? Arrow

Hiring through Upstaff.com gives you access to a curated pool of pre-screened FreshDesk Developers, ensuring you find the right talent quickly and efficiently.

How do I know if a FreshDesk Developer is right for my project? Arrow

If your project involves developing applications or systems that rely heavily on FreshDesk, then hiring a FreshDesk Developer would be essential.

How does the hiring process work on Upstaff.com? Arrow

Post Your Job: Provide details about your project.
Review Candidates: Access profiles of qualified FreshDesk Developers.
Interview: Evaluate candidates through interviews.
Hire: Choose the best fit for your project.

What is the cost of hiring a FreshDesk Developer? Arrow

The cost depends on factors like experience and project scope, but Upstaff.com offers competitive rates and flexible pricing options.

Can I hire FreshDesk Developers on a part-time or project-based basis? Arrow

Yes, Upstaff.com allows you to hire FreshDesk Developers on both a part-time and project-based basis, depending on your needs.

What are the qualifications of FreshDesk Developers on Upstaff.com? Arrow

All developers undergo a strict vetting process to ensure they meet our high standards of expertise and professionalism.

How do I manage a FreshDesk Developer once hired? Arrow

Upstaff.com offers tools and resources to help you manage your developer effectively, including communication platforms and project tracking tools.

What support does Upstaff.com offer during the hiring process? Arrow

Upstaff.com provides ongoing support, including help with onboarding, and expert advice to ensure you make the right hire.

Can I replace a FreshDesk Developer if they are not meeting expectations? Arrow

Yes, Upstaff.com allows you to replace a developer if they are not meeting your expectations, ensuring you get the right fit for your project.

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Table of Contents

How and where is FreshDesk used?

How and where
  • Customer Support: Managing client inquiries
  • IT Helpdesk: Resolving technical issues
  • Sales CRM: Tracking sales leads
  • Knowledge Base: Providing self-help resources
  • Ticketing System: Organizing tasks efficiently
  • Community Forum: Facilitating user discussions
  • Social Media Integration: Managing social interactions
  • Mobile App Support: Providing assistance on-the-go
  • Data Analytics: Tracking support performance
  • Workflow Automation: Streamlining processes

Compare Junior, Middle, Senior, and Expert/Team Lead FreshDesk Developer roles

Seniority NameYears of experienceResponsibilities and activitiesAverage salary (USD/year)
Junior0-2 years
  • Assist in basic FreshDesk configurations
  • Respond to simple customer inquiries
$40,000
Middle2-5 years
  • Handle advanced FreshDesk configurations
  • Resolve complex customer issues
$60,000
Senior5-8 years
  • Lead FreshDesk integration projects
  • Mentor junior developers
$80,000
Expert/Team Lead8+ years
  • Define FreshDesk architecture
  • Manage team and projects
$100,000

Quick Facts about FreshDesk.

Facts about
  • Back in the ancient year of 2010, FreshDesk was born into the tech world, embracing its destiny.
  • Project managers, customer support teams, and IT helpdesks swear by FreshDesk’s magical powers.
  • To enter the realm of FreshDesk, all you need is a curious mind and a knack for solving problems.
  • When FreshDesk and Zendesk join forces, they become the ultimate dynamic duo of customer support technologies.
  • Did you know that FreshDesk got its name from the idea of a fresh and clean start in customer support?

TOP FreshDesk Related Technologies

Related Technologies
  1. JavaScript
  2. HTML
  3. CSS
  4. Python
  5. SQL

What are top FreshDesk instruments and tools?

Instruments and tools
  • Agara: Tool for AI-driven voice bots by Agara, released in 2017
  • CallHippo: Virtual phone system by CallHippo, released in 2017
  • SurveySparrow: Tool for conversational surveys by SurveySparrow, released in 2017

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Talk to Our Talent Expert

Our journey starts with a 30-min discovery call to explore your project challenges, technical needs and team diversity.
Manager
Maria Lapko
Global Partnership Manager