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Customer Service 2yr.
Call Handling 2yr.
Appointment Setting 2yr.
HubSpot 2yr.
Salesforce 2yr.
Problem Solving 2yr.
Salesforce 2yr.
Five9 Dialer 2yr.
GoHighLevel 2yr.
Microsoft Office Suite 2yr.
RingCentral 2yr.
Zendesk 2yr.
Analytical Skills
65WPM Typist
Attention to Detail
Effective Team Player
Empathetic
English (Native)
Excellent Time Management
FreshDesk
...

As a customer service representative, the candidate has a strong background in customer satisfaction. They have 2+ years of experience in the customer service industry, demonstrating their ability to communicate effectively and solve problems.Key technical skills include proficiency in customer service tools such as Salesforce, Microsoft Office Suite, Five9 Dialer, Zendesk, Freshdesk, HubSpot, GoHighLevel, and RingCentral. They are also a 65WPM typist and have strong analytical and problem-solving abilities.The candidate is an excellent team player with attention to detail and multitasking skills. They have advanced written and oral communication skills in English and Yoruba.Overall, the candidate's profile showcases their hands-on expertise, problem-solving background, customer service education, and general work experience in customer service. They have a strong skill set in various software tools and possess the necessary qualities to excel in a customer service role.

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Seniority Junior (1-2 years)
Location Nigeria
Customer Service 2yr.
Problem Solving 2yr.
Salesforce
FreshDesk
Zendesk
...

Software engineer with a strong engineering background and 2+ years of experience in the field. Skilled in various programming languages, including [insert specific languages]. Proficient in using [insert specific tools and technologies]. Experienced in working with [insert specific methodologies, principles, paradigms, and patterns]. Knowledgeable in SDLC and software development practices. Strong technical expertise in [insert specific domains]. Achievements include [insert specific achievements]. Overall, a highly skilled and experienced software engineer with a proven track record of success.

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Seniority Middle (3-5 years)
Location Nigeria
Project Management
Airtable
Atlassian Trello
Notion
Excel
WordPress
French
Hubspot Marketing Hub
HubSpot Sales Hub
Monday.com
Translators
Zendesk
Zoom
...

International marketing manager with strong communication skills in 4 languages and project management experience, certified by Hubspot.

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Seniority Middle (3-5 years)
Location France
HTML5
CSS3
SASS/SCSS
Gulp-Less
Webpack
KYC 5yr.
Atlassian Confluence
Jira
Slack
Collections API
Github Actions
Problem Solving
Unix
Code Review
Data Structures
Zendesk
...

Software engineer with over five years of experience as a front-end developer, specializing in responsive web development and the implementation of web applications. Proficient in HTML5, CSS3, SASS/SCSS, and JavaScript, with a foundational understanding of React. Experienced with front-end build tools like Gulp and webpack, as well as version control systems including Git and platforms like Gitlab and GitHub. Demonstrates strong problem-solving skills in client service roles and is well-versed in SDLC practices and compliance protocols, including KYC checks and CDD reviews. Holds an ongoing education in front-end development, with a commitment to continuous improvement and the application of modern development methodologies and patterns.

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Seniority Junior (1-2 years)
Location Ukraine
JavaScript
TypeScript
React
Redux
Enzyme
NPM + Yarn
Redux-Saga
Styled components
three.js
Vite
Styled components
Jest
NPM + Yarn
SDLC
Stripe
Hotjar
Zendesk
...

Software engineer with extensive experience in front-end development, including senior roles at AFEA Group and DAN.IT education. Proven track record in leading teams and teaching advanced JavaScript, evidenced by tenure as Senior Frontend Instructor. Holds a Bachelor of Computer Science with a notable GPA, underpinning a solid theoretical understanding of software engineering principles. Expertise in a broad technology stack including JavaScript (ES6, TypeScript, Three.js), React, Redux, and modern development tools (Webpack, Vite). Demonstrated ability to implement robust web solutions as seen in projects like an online QR code generator and a performance management platform. Proficiency in Agile/Scrum, SDLC, and Continuous Integration/Continuous Deployment (CI/CD) methodologies, enhancing project efficiency and deliverable quality.

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Seniority Senior (5-10 years)
Location Azerbaijan
Swift 7yr.
macOS 9yr.
Alamofire 7yr.
Core Data 7yr.
UIKit 7yr.
SQL 7yr.
Git 7yr.
iOS 7yr.
Jira 7yr.
Postman 7yr.
Scrum 7yr.
CocoaPods 6yr.
MapKit 5yr.
Realm 5yr.
Unit Testing 5yr.
ARKit 4yr.
Core Bluetooth 4yr.
Fabric 4yr.
Moya 4yr.
SceneKit 4yr.
Fabric 4yr.
Google Maps API 4yr.
Sketch 4yr.
Dispatch 4yr.
IGListKit 4yr.
AVFoundation 3yr.
StoreKit 3yr.
Foundation 3yr.
Core Location 2yr.
Viper 2yr.
Sinatra 2yr.
Firebase 2yr.
XCode 2yr.
Firebase 2yr.
SOLID 2yr.
Generamba 2yr.
MediaPlayer 2yr.
Starscream
Facebook SDK
RESTful API
Stripe
Swagger
Uber API
Facebook SDK
GitLab
Miro
DeclerativeTVC
iBeacon
Push notifications
Twilio SDK
Zendesk
...

- 7+ years of iOS developer - 7 years of experience with Swift - Upper-intermediate English - Available ASAP

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Seniority Senior (5-10 years)
Location Ukraine

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Want to hire Zendesk developer? Then you should know!

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How and where is Zendesk used?

  • Customer Support: Streamlining customer inquiries
  • Help Desk Management: Efficient ticket resolution
  • Live Chat Support: Real-time customer assistance
  • Knowledge Base Management: Centralized information repository
  • CRM Integration: Seamless customer data synchronization
  • Feedback Collection: Gathering customer insights
  • Task Automation: Simplifying repetitive processes
  • Analytics Reporting: Tracking support performance
  • Self-Service Portal: Empowering customers with self-help options
  • Mobile App Support: Providing assistance on-the-go

Compare Junior, Middle, Senior, and Expert/Team Lead Zendesk Developer roles

Seniority NameYears of experienceResponsibilities and activitiesAverage salary (USD/year)
Junior1-2 years
  • Basic Zendesk customization
  • Handling simple tickets
50,000
Middle3-5 years
  • Advanced Zendesk development
  • Handling complex tickets
70,000
Senior6-8 years
  • Leading Zendesk projects
  • Mentoring junior developers
90,000
Expert/Team Lead9+ years
  • Architecting Zendesk solutions
  • Managing development teams
120,000

Quick Facts about Zendesk.

  • Zendesk was born in 2007, a time when smartphones were just starting to gain popularity.
  • Zendesk is widely used in customer service and support projects, making it a favorite for helpdesks.
  • The entry threshold for Zendesk is relatively low, with intuitive interfaces that make it easy for beginners to get started.
  • One of the most popular related technologies to Zendesk is Salesforce, which complements its capabilities.
  • Zendesk’s founder originally wanted to create an online gaming company but pivoted to customer service software instead.

TOP Zendesk Related Technologies

  1. JavaScript
    (Brendan Eich, 1995)
  2. HTML
    (Tim Berners-Lee, 1991)
  3. CSS
    (Håkon Wium Lie, 1996)
  4. Python
    (Guido van Rossum, 1991)
  5. PHP
    (Rasmus Lerdorf, 1995)

What are top Zendesk instruments and tools?

  • Zendesk Support Suite: A comprehensive customer service solution – Zendesk – 2019
  • Zendesk Explore: Data analytics and reporting tool – Zendesk – 2018
  • Zendesk Chat: Live chat software for customer engagement – Zendesk – 2016
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FAQs on Zendesk Development

What is a Zendesk Developer? Arrow

A Zendesk Developer is a specialist in the Zendesk framework/language, focusing on developing applications or systems that require expertise in this particular technology.

Why should I hire a Zendesk Developer through Upstaff.com? Arrow

Hiring through Upstaff.com gives you access to a curated pool of pre-screened Zendesk Developers, ensuring you find the right talent quickly and efficiently.

How do I know if a Zendesk Developer is right for my project? Arrow

If your project involves developing applications or systems that rely heavily on Zendesk, then hiring a Zendesk Developer would be essential.

How does the hiring process work on Upstaff.com? Arrow

Post Your Job: Provide details about your project.
Review Candidates: Access profiles of qualified Zendesk Developers.
Interview: Evaluate candidates through interviews.
Hire: Choose the best fit for your project.

What is the cost of hiring a Zendesk Developer? Arrow

The cost depends on factors like experience and project scope, but Upstaff.com offers competitive rates and flexible pricing options.

Can I hire Zendesk Developers on a part-time or project-based basis? Arrow

Yes, Upstaff.com allows you to hire Zendesk Developers on both a part-time and project-based basis, depending on your needs.

What are the qualifications of Zendesk Developers on Upstaff.com? Arrow

All developers undergo a strict vetting process to ensure they meet our high standards of expertise and professionalism.

How do I manage a Zendesk Developer once hired? Arrow

Upstaff.com offers tools and resources to help you manage your developer effectively, including communication platforms and project tracking tools.

What support does Upstaff.com offer during the hiring process? Arrow

Upstaff.com provides ongoing support, including help with onboarding, and expert advice to ensure you make the right hire.

Can I replace a Zendesk Developer if they are not meeting expectations? Arrow

Yes, Upstaff.com allows you to replace a developer if they are not meeting your expectations, ensuring you get the right fit for your project.