Want to hire Zendesk developer? Then you should know!
How and where is Zendesk used?
- Customer Support: Streamlining customer inquiries
- Help Desk Management: Efficient ticket resolution
- Live Chat Support: Real-time customer assistance
- Knowledge Base Management: Centralized information repository
- CRM Integration: Seamless customer data synchronization
- Feedback Collection: Gathering customer insights
- Task Automation: Simplifying repetitive processes
- Analytics Reporting: Tracking support performance
- Self-Service Portal: Empowering customers with self-help options
- Mobile App Support: Providing assistance on-the-go
Compare Junior, Middle, Senior, and Expert/Team Lead Zendesk Developer roles
Seniority Name | Years of experience | Responsibilities and activities | Average salary (USD/year) |
---|---|---|---|
Junior | 1-2 years |
| 50,000 |
Middle | 3-5 years |
| 70,000 |
Senior | 6-8 years |
| 90,000 |
Expert/Team Lead | 9+ years |
| 120,000 |
Quick Facts about Zendesk.
- Zendesk was born in 2007, a time when smartphones were just starting to gain popularity.
- Zendesk is widely used in customer service and support projects, making it a favorite for helpdesks.
- The entry threshold for Zendesk is relatively low, with intuitive interfaces that make it easy for beginners to get started.
- One of the most popular related technologies to Zendesk is Salesforce, which complements its capabilities.
- Zendesk’s founder originally wanted to create an online gaming company but pivoted to customer service software instead.
TOP Zendesk Related Technologies
- JavaScript
(Brendan Eich, 1995) - HTML
(Tim Berners-Lee, 1991) - CSS
(Håkon Wium Lie, 1996) - Python
(Guido van Rossum, 1991) - PHP
(Rasmus Lerdorf, 1995)
What are top Zendesk instruments and tools?
- Zendesk Support Suite: A comprehensive customer service solution – Zendesk – 2019
- Zendesk Explore: Data analytics and reporting tool – Zendesk – 2018
- Zendesk Chat: Live chat software for customer engagement – Zendesk – 2016
Talk to Our Talent Expert
Our journey starts with a 30-min discovery call to explore your project challenges, technical needs and team diversity.
Maria Lapko
Global Partnership Manager