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Zendesk
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ONI FAITH ADEPEJU, Zendesk Developer

Last Job: 2 Oct 2023

As a customer service representative, the candidate has a strong background in customer satisfaction. They have 2+ years of experience in the customer service industry, demonstrating their ability to communicate effectively and solve problems.Key technical skills include proficiency in customer service tools such as Salesforce, Microsoft Office Suite, Five9 Dialer, Zendesk, Freshdesk, HubSpot, GoHighLevel, and RingCentral. They are also a 65WPM typist and have strong analytical and problem-solving abilities.The candidate is an excellent team player with attention to detail and multitasking skills. They have advanced written and oral communication skills in English and Yoruba.Overall, the candidate's profile showcases their hands-on expertise, problem-solving background, customer service education, and general work experience in customer service. They have a strong skill set in various software tools and possess the necessary qualities to excel in a customer service role.

Zendesk

Zendesk   2 yr.

Customer Service

Customer Service   2 yr.

Call Handling

Call Handling   2 yr.

Appointment Setting

Appointment Setting   2 yr.

HubSpot CRM

HubSpot CRM   2 yr.

View ONI

Faith Adepeju Oni, Zendesk Developer

Last Job: 2 Oct 2023

Software engineer with a strong engineering background and 2+ years of experience in the field. Skilled in various programming languages, including [insert specific languages]. Proficient in using [insert specific tools and technologies]. Experienced in working with [insert specific methodologies, principles, paradigms, and patterns]. Knowledgeable in SDLC and software development practices. Strong technical expertise in [insert specific domains]. Achievements include [insert specific achievements]. Overall, a highly skilled and experienced software engineer with a proven track record of success.

Zendesk

Zendesk

Customer Service

Customer Service   2 yr.

Problem Solving

Problem Solving   2 yr.

Salesforce

Salesforce

View Faith

Max Snischuk, Zendesk Developer

Last Job: 15 Apr 2024

Software engineer with over five years of experience as a front-end developer, specializing in responsive web development and the implementation of web applications. Proficient in HTML5, CSS3, SASS/SCSS, and JavaScript, with a foundational understanding of React. Experienced with front-end build tools like Gulp and webpack, as well as version control systems including Git and platforms like Gitlab and GitHub. Demonstrates strong problem-solving skills in client service roles and is well-versed in SDLC practices and compliance protocols, including KYC checks and CDD reviews. Holds an ongoing education in front-end development, with a commitment to continuous improvement and the application of modern development methodologies and patterns.

Zendesk

Zendesk

HTML5

HTML5

CSS3(SCSS)

CSS3(SCSS)

SASS/SCSS

SASS/SCSS

Gulp-Less

Gulp-Less

Webpack

Webpack

View Max

Zaur Aliyev, Zendesk Developer

Last Job: 3 Jun 2024

Software engineer with extensive experience in front-end development, including senior roles at AFEA Group and DAN.IT education. Proven track record in leading teams and teaching advanced JavaScript, evidenced by tenure as Senior Frontend Instructor. Holds a Bachelor of Computer Science with a notable GPA, underpinning a solid theoretical understanding of software engineering principles. Expertise in a broad technology stack including JavaScript (ES6, TypeScript, Three.js), React, Redux, and modern development tools (Webpack, Vite). Demonstrated ability to implement robust web solutions as seen in projects like an online QR code generator and a performance management platform. Proficiency in Agile/Scrum, SDLC, and Continuous Integration/Continuous Deployment (CI/CD) methodologies, enhancing project efficiency and deliverable quality.

Zendesk

Zendesk

JavaScript

JavaScript

TypeScript

TypeScript

React

React

Redux

Redux

View Zaur

Dmytro T., Zendesk Developer

Last Job: 4 Jul 2023

- 7+ years of iOS developer - 7 years of experience with Swift - Upper-intermediate English - Available ASAP

Zendesk

Zendesk

Swift

Swift   7 yr.

View Dmytro
5.0
Based on 9 reviews

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Our journey starts with a 30-min discovery call to explore your project challenges, technical needs and team diversity.
Manager
Maria Lapko
Global Partnership Manager

Only 3 Steps to Hire Zendesk Developer

1
Talk to Our Zendesk Talent Expert
Our journey starts with a 30-min discovery call to explore your project challenges, technical needs and team diversity.
2
Meet Carefully Matched Zendesk Talents
Within 1-3 days, we’ll share profiles and connect you with the right Zendesk talents for your project. Schedule a call to meet engineers in person.
3
Validate Your Choice
Bring new Zendesk expert on board with a trial period to confirm you hire the right one. There are no termination fees or hidden costs.

Welcome on Upstaff: The best site to hire Zendesk Developer

Yaroslav Kuntsevych
Upstaff.com was launched in 2019, addressing software service companies, startups and ISVs, increasingly varying and evolving needs for qualified software engineers

Yaroslav Kuntsevych

CEO
Hire Dedicated Zendesk Developer Trusted by People
5.0
Based on 9 reviews
google
Volodymyr August 11, 2023

Leaving a review to express how delighted I am to have found such a great side gig here. The project is intriguing, and I'm really enjoying the team dynamics. I'm also quite satisfied with the compensation aspect. It's crucial to feel valued for the work you put in.Overall, I'm grateful for the opportunity to contribute to this project and share my expertise. I'm thrilled to give a shoutout and recommendation to anyone seeking an engaging and rewarding work opportunity.

google
Roman Masniuk August 25, 2023

I worked with Upstaff engineers for over 2 years, and my experience with them was great. We deployed several individual contributors to clients' implementations and put up two teams of upstaff engineers. Managers' understanding of tech and engineering is head and shoulders above other agencies. They have a solid selection of engineers, each time presented strong candidates. They were able to address our needs and resolve things very fast. Managers and devs were responsive and proactive. Great experience!

google
Maryna Navo September 25, 2023

Крутий сервіс, зручна комунікація. Допомогли з закриттям мого питання на 200%

google
Henry Akwerigbe August 30, 2023

This is a super team to work with. Through Upstaff, I have had multiple projects to work on. Work culture has been awesome, teammates have been super nice and collaborative, with a very professional management.There's always a project for you if you're into tech such Front-end, Back-end, Mobile Development, Fullstack, Data Analytics, QA, Machine Learning / AI, Web3, Gaming and lots more.It gets even better because many projects even allow full remote from anywhere!Nice job to the Upstaff Team 🙌🏽.

google
Vitalii Stalynskyi August 29, 2023

I have been working with Upstaff for over a year on a project related to landscape design and management of contractors in land design projects. During the project, we have done a lot of work on migrating the project to a multitenant architecture and are currently working on new features from the backlog.When we started this project, the hiring processes were organized well. Everything went smoothly, and we were able to start working quickly. Payments always come on time, and there is always support from managers. All issues are resolved quickly.Overall, I am very happy with my experience working with Upstaff, and I recommend them to anyone looking for a new project. They are a reliable company that provides great projects and conditions. I highly recommend them to anyone looking for a partner for their next project.

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FAQs on Zendesk Development

What is a Zendesk Developer? Arrow

A Zendesk Developer is a specialist in the Zendesk framework/language, focusing on developing applications or systems that require expertise in this particular technology.

Why should I hire a Zendesk Developer through Upstaff.com? Arrow

Hiring through Upstaff.com gives you access to a curated pool of pre-screened Zendesk Developers, ensuring you find the right talent quickly and efficiently.

How do I know if a Zendesk Developer is right for my project? Arrow

If your project involves developing applications or systems that rely heavily on Zendesk, then hiring a Zendesk Developer would be essential.

How does the hiring process work on Upstaff.com? Arrow

Post Your Job: Provide details about your project.
Review Candidates: Access profiles of qualified Zendesk Developers.
Interview: Evaluate candidates through interviews.
Hire: Choose the best fit for your project.

What is the cost of hiring a Zendesk Developer? Arrow

The cost depends on factors like experience and project scope, but Upstaff.com offers competitive rates and flexible pricing options.

Can I hire Zendesk Developers on a part-time or project-based basis? Arrow

Yes, Upstaff.com allows you to hire Zendesk Developers on both a part-time and project-based basis, depending on your needs.

What are the qualifications of Zendesk Developers on Upstaff.com? Arrow

All developers undergo a strict vetting process to ensure they meet our high standards of expertise and professionalism.

How do I manage a Zendesk Developer once hired? Arrow

Upstaff.com offers tools and resources to help you manage your developer effectively, including communication platforms and project tracking tools.

What support does Upstaff.com offer during the hiring process? Arrow

Upstaff.com provides ongoing support, including help with onboarding, and expert advice to ensure you make the right hire.

Can I replace a Zendesk Developer if they are not meeting expectations? Arrow

Yes, Upstaff.com allows you to replace a developer if they are not meeting your expectations, ensuring you get the right fit for your project.

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Table of Contents

How and where is Zendesk used?

How and where
  • Customer Support: Streamlining customer inquiries
  • Help Desk Management: Efficient ticket resolution
  • Live Chat Support: Real-time customer assistance
  • Knowledge Base Management: Centralized information repository
  • CRM Integration: Seamless customer data synchronization
  • Feedback Collection: Gathering customer insights
  • Task Automation: Simplifying repetitive processes
  • Analytics Reporting: Tracking support performance
  • Self-Service Portal: Empowering customers with self-help options
  • Mobile App Support: Providing assistance on-the-go

Compare Junior, Middle, Senior, and Expert/Team Lead Zendesk Developer roles

Seniority NameYears of experienceResponsibilities and activitiesAverage salary (USD/year)
Junior1-2 years
  • Basic Zendesk customization
  • Handling simple tickets
50,000
Middle3-5 years
  • Advanced Zendesk development
  • Handling complex tickets
70,000
Senior6-8 years
  • Leading Zendesk projects
  • Mentoring junior developers
90,000
Expert/Team Lead9+ years
  • Architecting Zendesk solutions
  • Managing development teams
120,000

Quick Facts about Zendesk.

Facts about
  • Zendesk was born in 2007, a time when smartphones were just starting to gain popularity.
  • Zendesk is widely used in customer service and support projects, making it a favorite for helpdesks.
  • The entry threshold for Zendesk is relatively low, with intuitive interfaces that make it easy for beginners to get started.
  • One of the most popular related technologies to Zendesk is Salesforce, which complements its capabilities.
  • Zendesk’s founder originally wanted to create an online gaming company but pivoted to customer service software instead.

TOP Zendesk Related Technologies

Related Technologies
  1. JavaScript
    (Brendan Eich, 1995)
  2. HTML
    (Tim Berners-Lee, 1991)
  3. CSS
    (Håkon Wium Lie, 1996)
  4. Python
    (Guido van Rossum, 1991)
  5. PHP
    (Rasmus Lerdorf, 1995)

What are top Zendesk instruments and tools?

Instruments and tools
  • Zendesk Support Suite: A comprehensive customer service solution – Zendesk – 2019
  • Zendesk Explore: Data analytics and reporting tool – Zendesk – 2018
  • Zendesk Chat: Live chat software for customer engagement – Zendesk – 2016

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Our journey starts with a 30-min discovery call to explore your project challenges, technical needs and team diversity.
Manager
Maria Lapko
Global Partnership Manager