Service Manager Developer Salary in 2025
How statistics are calculated
The graph column is the total number of offers. This is not the number of vacancies, but an indicator of the level of demand. The more offers there are, the more companies try to hire such a specialist. 5k+ includes candidates with salaries >= $5,000 and < $5,500.
Median Salary Expectation – the weighted average of the market offer in the selected specialization, that is, the most frequent job offers for the selected specialization received by candidates. We do not count accepted or rejected offers.
Trending Service Manager tech & tools in 2025
Service Manager
ITSM Best Practices
IT Service Managers deliver IT service management best practices such as ITIL (Information Technology Infrastructure Library) to optimize service delivery processes, manage resources effectively, and facilitate continuous service improvement.
Main Responsibilities
- Managing and supervising service delivery operations – to ensure the fulfillment of defined SLAs and KPIs
- Leading incident and problem management – to resolve IT issues quickly and minimize impact on service continuity
- Driving continuous service improvement – identifying improvement opportunities and implementing process improvements
Optimizing IT Resources
IT Service Managers optimize the use of IT resources including personnel, infrastructures, and budgets to support service delivery and maintain operation efficiency. They establish connections with internal and external stakeholders, especially business units, to identify needs and provide IT services accordingly. They also manage IT vendor relationships to ensure adherence to contractual obligations and service delivery agreements, and pay attention to security issues and compliance requirements.
Additional Responsibilities:
- Reporting on service performance
- Keeping detailed documentation
- Managing service change to minimize disturbances
- Training and mentoring the IT team