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Maksym P., Automation /Manual QA Engineer

Last Updated: 6 Oct 2023

Senior Automation QA Engineer with over 5 years of experience in the software industry; - Proficient in Atlassian tools (Jira, Confluence, Stash, Bamboo) ; - Skilled in automation testing using Java, Selenium, WebDriver, Selenide, XPath, CSS, JUnit, TestNG, Maven, and Gradle; - Strong background in API and UI automation, with expertise in developing automation frameworks from scratch; - Experienced in continuous integration and deployment using tools like TeamCity and Jenkins; - Knowledgeable in load and performance testing using Apache JMeter; - Experienced in using version control systems like Git; - Familiar with databases like MySQL, Mongo, and ClickHouse.

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Manual QA

Manual QA

QA Automation

QA Automation

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Oleksandr D., Android Engineer

Rivne, Ukraine
Last Updated: 4 Jul 2023

- Experienced Android Engineer with 6+ years in Java and Kotlin app development. - Proficient in Android development frameworks like Retrofit and Room (Android Jetpack). - Expertise in Clean Architecture, SOLID, MVVM principles, REST API, and HTTP. - Skilled in project management using Atlassian JIRA, Confluence, and Agile methodologies. - Upper intermediate English - Available ASAP

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Florin S., IT Service Manager

Last Updated: 18 Jul 2023

- Over 15 years of IT and Service Management experience, currently serving as a Service Manager at Mastek. - Demonstrated expertise in ITIL Service Operations, Service Design, and ServiceNow API. - Proven experience in team leadership, vendor relationship management, and service contract compliance. - Proficient in utilizing project management methodologies such as Agile and Kanban, and tools like Atlassian JIRA and Confluence. - Solid educational background and multiple professional certifications including ITIL V3 Foundation and Certified Support Center Manager (SCA). - Fluent in English.

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Service Design

Service Design

ServiceNow API

ServiceNow API

ITIL Service Operations

ITIL Service Operations

ITIL V3 Foundation

ITIL V3 Foundation

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Eugene, Salesforce Engineer

Last Updated: 7 Aug 2023

- Over 4 years of experience in customization, migration, and API integrations within the Salesforce ecosystem. - Proficient in SQL, MySQL, and Hibernate for effective data handling and manipulation. - Demonstrated success in complex Salesforce integrations, including RESTful API and Heroku. - Skilled in team collaboration tools like Atlassian JIRA, Trello, and Confluence. - Worked across various sectors with Salesforce, emphasizing both development and data-centric tasks. - With a strong focus on achieving goals and a proven track record of success. Dedicated to working collaboratively with a team to deliver high-quality solutions. - Upper-Intermediate English

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Salesforce   4.5 yr.

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Volodymir T, Automation QA Engineer

Last Updated: 4 Jul 2023

- 7+ years experience as Automation QA Engineer. - Experience working with Python, Java, Ruby, and JavaScript; - Deep understanding of Selenide, Selenium Webdriver, Cucumber, Postman, and Cypress; - Good knowledge of API testing, Test Cases, and Test Plan; - Strong communications skills, team-leader player, leads a discussion player and resolves problems of any nature. - Abilities working with Confluence; - Implementation of dashboards with graphs for all processes; - Upper-Intermediate English. - Start ASAP

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QA   7 yr.

QA Automation

QA Automation   5 yr.

Atlassian Confluence

Atlassian Confluence   6 yr.


Agile   6 yr.

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Our journey starts with a 30-minute discovery call to explore your project challenges, technical needs, and team diversity. Meet Carefully Matched Atlassian Confluence Talents. Within 1-3 days, we’ll share profiles and connect you with the right talents for your project. Schedule a call to meet engineers in person. Validate Your Choice. Bring a new Atlassian Confluence developer on board with a trial period to confirm that you’ve hired the right one. There are no termination fees or hidden costs.

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Table of Contents

How and where is Atlassian Confluence used?

Case NameCase Description
Knowledge ManagementAtlassian Confluence allows teams to create and manage a centralized knowledge base. It provides a platform for creating, organizing, and sharing information, documentation, and best practices within an organization. Teams can collaborate on creating and updating knowledge articles, making it easier to access and share important information across the organization.
Project DocumentationConfluence serves as a powerful tool for project documentation. It enables teams to create and maintain project documentation, including project plans, requirements, specifications, and progress reports. With Confluence, project teams can collaborate in real-time, ensuring everyone has access to the latest project documents and updates. It helps streamline project communication and facilitates efficient project management.
Team CollaborationConfluence fosters effective team collaboration by providing a central space for teams to share ideas, collaborate on tasks, and track progress. It offers features such as shared calendars, team spaces, and task management, enabling teams to work together seamlessly. Team members can create, edit, and comment on pages, ensuring transparency and keeping everyone aligned towards common goals.
Software DevelopmentConfluence is widely used in software development teams for managing technical documentation, release notes, and product requirements. It integrates seamlessly with other Atlassian products like Jira and Bitbucket, allowing teams to connect their development workflow. Confluence helps developers document code, track changes, and collaborate on technical specifications, making it easier to maintain code quality and ensure efficient development processes.
Meeting Notes and MinutesConfluence simplifies the process of capturing and sharing meeting notes and minutes. Teams can create dedicated pages for each meeting, documenting discussions, decisions, and action items. This ensures that meeting outcomes are recorded and easily accessible for reference. Confluence’s search functionality makes it effortless to retrieve specific meeting notes when needed.
Company IntranetConfluence can serve as a company intranet, providing a central hub for employees to access important company information, policies, and announcements. It allows organizations to create and maintain a personalized intranet that reflects their brand and culture. Confluence’s customizable templates and themes enable organizations to design an intranet that meets their specific needs.
Onboarding and TrainingConfluence facilitates employee onboarding and training processes. Organizations can create comprehensive onboarding guides, training materials, and resources that can be accessed by new hires. It helps streamline the onboarding process and ensures that new employees have access to all the necessary information and resources to get up to speed quickly.

Cases when Atlassian Confluence does not work

  1. Unsupported Browser: Atlassian Confluence may not work properly if you are using an unsupported browser. According to Atlassian’s official documentation, Confluence is best supported on the latest versions of Chrome, Firefox, Safari, and Microsoft Edge. If you are using an outdated or unsupported browser, you may experience compatibility issues and certain features may not work as expected.
  2. Insufficient System Requirements: Confluence has specific system requirements that need to be met for optimal performance. If your server or computer does not meet these requirements, you may encounter performance issues or even inability to run Confluence altogether. It is crucial to review and ensure that your system meets the necessary hardware, software, and network requirements specified by Atlassian.
  3. Database Connectivity Problems: Confluence requires a database to function properly. If there are any issues with the database connectivity, such as incorrect configuration settings, network problems, or database server downtime, Confluence may not work as expected. It is essential to verify the database connectivity and ensure that it is properly configured and accessible.
  4. Inadequate Server Resources: Insufficient server resources, such as CPU, memory, or disk space, can lead to performance degradation or even complete failure of Confluence. If the server hosting Confluence does not have enough resources to handle the user load or accommodate the size of your content, you may experience slow response times, timeouts, or crashes. Regular monitoring and capacity planning can help prevent such issues.
  5. Incompatible Plugins or Customizations: Confluence allows the installation of various plugins and customization options to enhance its functionality. However, incompatible or poorly developed plugins can cause instability and disrupt the normal operation of Confluence. It is crucial to ensure that all plugins and customizations are compatible with your Confluence version and have been thoroughly tested before deployment.
  6. Network or Firewall Restrictions: If your network or firewall settings impose restrictions on outgoing or incoming connections, it may interfere with the proper functioning of Confluence. Certain features, such as email notifications, remote integrations, or file uploads, may be affected by network or firewall restrictions. Configuring your network and firewall settings to allow necessary traffic can help resolve these issues.

TOP 10 Atlassian Confluence Related Technologies

  • Java

    Java is the most widely used programming language for Atlassian Confluence software development. It provides a robust and scalable platform for building enterprise-grade applications.

  • JavaScript

    JavaScript is a popular scripting language that is essential for developing dynamic and interactive features in Confluence. It allows developers to create custom macros, add-ons, and plugins.


    HTML and CSS are fundamental technologies for creating the user interface of Confluence. They are used to structure and style the content, ensuring a consistent and visually appealing experience.

  • SQL

    SQL is crucial for working with the Confluence database. It allows developers to query and manipulate data, ensuring efficient storage and retrieval of information.

  • RESTful APIs

    RESTful APIs are essential for integrating Confluence with other systems and services. They allow developers to interact with Confluence programmatically, enabling automation and seamless data exchange.

  • Java Frameworks

    Frameworks like Spring and Hibernate provide additional functionality and simplify the development process in Confluence. They offer features such as dependency injection, ORM, and MVC patterns.

  • Git

    Git is a widely used version control system for collaborative software development. It allows teams to track changes, manage branches, and merge code seamlessly in Confluence projects.

What are top Atlassian Confluence instruments and tools?

  • Page Templates: Atlassian Confluence provides a wide range of pre-designed page templates to help users quickly create and structure their content. These templates cover various use cases such as meeting notes, project plans, knowledge bases, and more. They save time and ensure consistency across pages.
  • Collaborative Editing: With the collaborative editing feature, multiple users can simultaneously work on the same Confluence page, making it easy to collaborate in real-time. Changes are instantly visible to all participants, fostering efficient teamwork and reducing version control issues.
  • Confluence Questions: This tool allows users to ask questions, seek answers, and share knowledge within the Confluence platform. It facilitates knowledge sharing among team members and helps in building a collective intelligence within an organization.
  • Page History: Confluence keeps a detailed record of all changes made to a page, including who made the changes and when. This feature allows users to track the evolution of a page over time, revert to previous versions if needed, and maintain a reliable audit trail of content modifications.
  • Attachments: Users can easily attach files, documents, images, and multimedia to Confluence pages. This feature enables teams to centralize their files, making them easily accessible and reducing the need for external storage solutions.
  • Blueprints: Blueprints are customizable templates that provide a structured starting point for specific types of pages. They guide users in capturing information consistently, ensuring that critical details are not overlooked. Examples of blueprints include meeting notes, product requirements, and how-to guides.
  • Labels and Tags: Confluence allows the use of labels and tags to categorize and organize content. This makes it easier to search for specific information and create dynamic content collections based on shared labels or tags. It enhances content discoverability and improves knowledge management.
  • Task Management: Confluence provides built-in task management capabilities, allowing users to create, assign, and track tasks directly within pages. This functionality enables teams to stay organized, monitor progress, and collaborate effectively on action items.
  • Confluence Mobile App: The Confluence mobile app extends the platform’s functionality to mobile devices, enabling users to access and contribute to Confluence content on the go. It provides a seamless experience for remote and distributed teams, ensuring continuous collaboration and knowledge sharing.

Hard skills of a Atlassian Confluence Developer

As an Atlassian Confluence Developer, your hard skills are crucial for effectively utilizing Confluence’s collaborative features and optimizing its functionality. Here are the hard skills required for different levels of expertise:


  • Basic understanding of Confluence’s architecture and components: Familiarity with the Confluence user interface, spaces, pages, and macros.
  • Confluence customization: Ability to customize page layouts, templates, and themes using Confluence’s built-in customization options.
  • Confluence administration: Proficiency in user management, permissions, and space administration.
  • Basic knowledge of Confluence plugins: Understanding of how to install, configure, and use plugins to enhance Confluence’s functionality.
  • Troubleshooting and support: Ability to diagnose and resolve basic issues faced by Confluence users.


  • Advanced Confluence customization: Ability to create custom macros, develop custom themes, and use advanced customization techniques like CSS and HTML.
  • Confluence integration: Knowledge of integrating Confluence with other Atlassian products like Jira, Bitbucket, and Trello.
  • Confluence API: Proficiency in using Confluence’s REST API for automating tasks and developing custom solutions.
  • Advanced Confluence administration: Expertise in managing user permissions, space configurations, and global settings.
  • Confluence performance optimization: Ability to identify and resolve performance bottlenecks in Confluence.
  • Migration and upgrades: Experience in migrating Confluence instances and upgrading to newer versions.
  • Confluence best practices: Understanding of best practices for organizing content, managing workflows, and ensuring security in Confluence.


  • Expert-level Confluence customization: Proficiency in developing custom Confluence plugins using Java and other relevant technologies.
  • Confluence plugin development: Ability to create complex plugins to extend Confluence’s functionality and integrate with external systems.
  • Advanced Confluence API usage: Extensive knowledge of Confluence’s REST API and ability to develop advanced integrations and automations.
  • Confluence performance tuning: Experience in optimizing Confluence’s performance by fine-tuning configurations, caching, and database optimizations.
  • Enterprise-scale Confluence deployments: Expertise in managing large-scale Confluence instances with high availability, scalability, and disaster recovery.
  • Security and compliance: Understanding of security best practices and compliance requirements for securing Confluence data.
  • Confluence governance: Ability to define and enforce governance policies, workflows, and standards for Confluence usage within an organization.
  • Confluence training and mentoring: Experience in training and mentoring junior Confluence developers and administrators.

Expert/Team Lead

  • Leadership and project management: Ability to lead a team of Confluence developers and effectively manage projects involving Confluence.
  • Architectural design: Expertise in designing scalable and robust Confluence architectures that meet the organization’s requirements.
  • Confluence performance optimization at scale: Extensive experience in optimizing Confluence’s performance for large-scale deployments.
  • Enterprise-wide Confluence strategy: Ability to define and execute a comprehensive Confluence strategy that aligns with the organization’s goals.
  • Vendor management: Experience in managing relationships with Atlassian and other third-party vendors for Confluence-related products and services.
  • Continuous improvement: Proactively identify opportunities to improve Confluence usage, processes, and workflows within the organization.
  • Thought leadership: Stay updated with the latest trends and advancements in the Confluence ecosystem and provide guidance to the team and organization.
  • Collaboration and communication: Excellent collaboration and communication skills to effectively work with cross-functional teams and stakeholders.
  • Agile methodologies: Proficiency in Agile methodologies like Scrum or Kanban for managing Confluence development projects.
  • Quality assurance: Ensure the quality and reliability of Confluence solutions through code reviews, testing, and adherence to best practices.
  • Change management: Ability to manage and mitigate risks associated with changes and upgrades in Confluence.

Pros & cons of Atlassian Confluence

8 Pros of Atlassian Confluence

  • Collaboration: Atlassian Confluence provides a powerful platform for collaboration, allowing teams to work together on projects, share knowledge, and easily communicate and collaborate on documents.
  • Document Management: With Confluence, you can easily create, organize, and manage documents, making it simple to keep track of important information and updates.
  • Integration: Confluence seamlessly integrates with other Atlassian products like Jira, Trello, and Bitbucket, allowing for a smooth workflow and enhanced productivity.
  • Customization: Confluence offers a high level of customization, allowing users to tailor the platform to their specific needs, including creating custom templates, macros, and themes.
  • Search Functionality: Confluence’s powerful search functionality makes it easy to find the information you need quickly, even in large and complex repositories.
  • Version Control: Confluence provides version control capabilities, allowing users to track changes, compare versions, and revert to previous versions if necessary.
  • Security: Atlassian takes security seriously, and Confluence offers robust security features, including granular permission settings, two-factor authentication, and data encryption.
  • Scalability: Confluence is highly scalable, making it suitable for both small teams and large organizations, allowing for growth and expansion without compromising performance.

8 Cons of Atlassian Confluence

  • Learning Curve: Confluence can have a steep learning curve for new users, especially those who are not familiar with similar collaboration tools or the Atlassian ecosystem.
  • Complexity: The extensive features and customization options in Confluence can sometimes make it feel overwhelming or complex, especially for users who only require basic functionality.
  • Price: While Confluence offers a free version for small teams, the full-featured version can be costly, especially for larger organizations or those with a high number of users.
  • Performance: In some cases, Confluence’s performance may be slower, especially when dealing with large repositories or when multiple users are accessing the platform simultaneously.
  • Dependency on Atlassian Ecosystem: Confluence’s integration with other Atlassian products can be seen as a benefit, but it also means that users may need to invest in and use multiple tools from the same ecosystem.
  • Limited Mobile App Features: The mobile app version of Confluence may not offer the same level of functionality as the desktop version, limiting some capabilities when accessing Confluence on mobile devices.
  • Customization Complexity: While Confluence allows for customization, the process can be complex and may require technical expertise or additional plugins to achieve certain customization goals.
  • Limited Offline Access: Confluence primarily operates as an online collaboration platform, which means that offline access to documents and information is limited without additional setup or plugins.

Soft skills of a Atlassian Confluence Developer

Soft skills of an Atlassian Confluence Developer involve a combination of interpersonal and communication abilities that complement their technical expertise. These skills are essential for effectively collaborating with team members, understanding client requirements, and delivering successful projects.


  • Active Listening: Ability to attentively listen to team members and clients, ensuring a thorough understanding of their needs.
  • Adaptability: Willingness to embrace change and quickly adapt to new technologies or project requirements.
  • Time Management: Efficiently managing time and prioritizing tasks to meet project deadlines.
  • Teamwork: Collaborating effectively with team members, sharing knowledge, and contributing to a positive work environment.
  • Problem-Solving: Analytical thinking and problem-solving skills to identify and resolve issues in Confluence development.


  • Leadership: Demonstrating leadership qualities by guiding and mentoring junior team members.
  • Effective Communication: Articulating ideas clearly and concisely, both verbally and in written communication.
  • Negotiation Skills: Strong negotiation skills to resolve conflicts and reach agreements with clients or stakeholders.
  • Collaboration: Working collaboratively with cross-functional teams to achieve project goals.
  • Attention to Detail: Paying close attention to detail to ensure accuracy and quality in Confluence development.
  • Critical Thinking: Applying logical reasoning and critical thinking to evaluate and improve Confluence development processes.
  • Client Management: Developing and maintaining positive relationships with clients, understanding their needs and providing effective solutions.


  • Project Management: Demonstrating expertise in managing complex Confluence development projects, including planning, execution, and delivery.
  • Conflict Resolution: Resolving conflicts and addressing challenges that may arise during the development process.
  • Decision Making: Making informed decisions based on analysis, experience, and understanding of project requirements.
  • Mentoring: Guiding and mentoring junior and middle-level developers, sharing knowledge and best practices.
  • Client Engagement: Engaging with clients at a strategic level, understanding their business goals, and aligning Confluence solutions accordingly.
  • Innovation: Identifying and implementing innovative approaches to enhance Confluence development processes and improve efficiency.
  • Continuous Learning: Keeping up-to-date with the latest trends and advancements in Confluence development and incorporating them into projects.
  • Emotional Intelligence: Demonstrating emotional intelligence by understanding and managing emotions in professional relationships.

Expert/Team Lead

  • Strategic Thinking: Applying strategic thinking to align Confluence development with long-term business objectives.
  • Resource Management: Effectively allocating and managing resources to optimize productivity and project outcomes.
  • Stakeholder Management: Building and maintaining strong relationships with stakeholders, including clients, executives, and team members.
  • Business Acumen: Demonstrating a deep understanding of business processes and using this knowledge to drive Confluence development success.
  • Risk Management: Identifying and mitigating risks associated with Confluence development projects, ensuring project success.
  • Cross-functional Collaboration: Collaborating with teams across different departments to ensure seamless integration of Confluence solutions.
  • Strategic Planning: Developing strategic plans and roadmaps for Confluence development, aligning them with organizational goals.
  • Team Building: Building and leading high-performing teams, fostering a positive work culture and promoting professional growth.
  • Client Consultation: Consulting with clients to understand their business needs and providing strategic recommendations for Confluence solutions.
  • Quality Assurance: Implementing rigorous quality assurance processes to ensure the delivery of high-quality Confluence solutions.
  • Change Management: Effectively managing and implementing changes in Confluence development projects, ensuring smooth transitions.

TOP 10 Tech facts and history of creation and versions about Atlassian Confluence Development

  • Atlassian Confluence is a collaboration and knowledge management software that was first released in 2004.
  • It was developed using the agile software development methodology, which emphasizes flexibility, collaboration, and iterative development.
  • Confluence was created by Mike Cannon-Brookes and Scott Farquhar, the co-founders of Atlassian, a leading software company.
  • One of the groundbreaking features of Confluence is its ability to create and organize content in a hierarchical manner using spaces, pages, and child pages.
  • Confluence has evolved significantly over the years, with regular updates and new versions being released to address user needs and introduce innovative features.
  • Version 2.0, released in 2006, introduced a rich text editor, making it easier for users to format and style their content.
  • Version 3.0, launched in 2008, brought in the concept of “Confluence Blueprints,” which provided users with pre-defined templates for creating common types of content.
  • In 2012, Confluence 4.0 was released, introducing a more streamlined user interface and improved search functionality.
  • Confluence 5.0, released in 2013, introduced the concept of “Confluence Questions,” allowing users to ask and answer questions within the platform.
  • The most recent major version, Confluence 7.0, released in 2019, focused on enhancing performance, scalability, and security.

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