Hire ITSM Developer

- Over 20 years in IT with a master's degree in Cybernetics - Proficient in Ansible: Extensive experience in deploying and managing Ansible-driven infrastructure, particularly highlighted in roles as SRE/Architect (Aug 2018 – Present) and Senior DevOps Engineer/Lead Sysadmin (Aug 2020 – May 2021), where Ansible was pivotal in scaling a learning platform from 1,000 to over 100,000 students and in key migration projects. - Expertise in Windows Environments: Demonstrated strong skills in managing Windows environments, especially as an SRE/Architect (Aug 2018 – Present) and CTO (2013 – Mar 2022), involving Windows AD+MSSQL backoffice management and ITIL Service Management framework implementation on Windows platforms. - Versatile IT Roles with Ansible and Windows: Across various roles including IT Service Manager, Senior DevOps Engineer, and CTO, consistently applied Ansible and Windows technologies in large-scale infrastructure projects and day-to-day operations, showing versatility and depth in these areas. - Managing the growth of the learning platform from 1,000+ to 100k+ active students - ITIL v3 Foundations Certificate - More than 5 years of experience in leading ITIL Service Management capability and implementing end-to-end ITIL Service Management framework - Strong experience in using ServiceNow and Jira Service Desk for ITSM - Experienced IT/Telecom Specialist - UNIX and UNIX-Like OS (FreeBSD, Linux, SunOS, MacOS X) background - Over 20 years of Windows/windows server family. From NT4.0 /win3.1 up to Server2019. As well as upgrading Up to 15 years with server HW, and 13 years with storage solutions - Infrastructure problem-solver with a strong view on reliability, performance, and disaster recovery - Fluent English

- 14+ years of experience providing end-to-end assistance and high-level resolutions for complex technical problems related to Oracle databases. - Proficient in performing optimizations, upgrades, regular patching strategies, and disaster recovery setups for databases hosted on-premise machines, Exadata machines, and Azure cloud machines. - Strong track record of database administration skills acquired during work with clients all over the world - Excellent communication skills gained during the global support experience and banking experience due to the interaction with the foreign top management - Extensive expertise in post-sales support, building backup and recovery strategies, assessing database performance, and setting up disaster recovery infrastructure. - Well-versed in administering BMC Remedy ITSM Oracle databases, conducting RMAN backup and restore procedures, performing performance analysis, tuning, patching, and updating. - Proficient in AIX, Debian, and RedHat Linux server administration. - Adept at managing LANs, WANs, and network connections, overseeing infrastructure projects, and coordinating teams for optimal project execution. - Possesses a wide range of certifications, including Oracle Database Administration, Oracle High Availability, Oracle Secure Backup, Oracle Data Guard, and Microsoft Certified Professional.

- IT and Telecom specialist - Specialities: UNIX and UNIX-Like OSes (FreeBSD, Linux, SunOS, MacOS X) - Over 20years of Windows/windows server family. From NT4.0 /win3.1 up to Server2019. As well as upgrading Up to 15 years with server hw, 13 years with storage solutions. - 6 years with Microsoft 365 - Esx server/vsphere 5.0-7.0, hyper-v, freebsd bhyve - Able to translate configs between cisco/extreme/juniper/openbgpd etc. - ITILv3 associate, strong in ITIL/ITSM - Linux/macos (as well as server)/ FreeBSD/HP-UX - Available ASAP - Upper-Intermediate English