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Maria Lapko
Global Partnership Manager
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- Over 20 years in IT with a master's degree in Cybernetics - Proficient in Ansible: Extensive experience in deploying and managing Ansible-driven infrastructure, particularly highlighted in roles as SRE/Architect (Aug 2018 – Present) and Senior DevOps Engineer/Lead Sysadmin (Aug 2020 – May 2021), where Ansible was pivotal in scaling a learning platform from 1,000 to over 100,000 students and in key migration projects. - Expertise in Windows Environments: Demonstrated strong skills in managing Windows environments, especially as an SRE/Architect (Aug 2018 – Present) and CTO (2013 – Mar 2022), involving Windows AD+MSSQL backoffice management and ITIL Service Management framework implementation on Windows platforms. - Versatile IT Roles with Ansible and Windows: Across various roles including IT Service Manager, Senior DevOps Engineer, and CTO, consistently applied Ansible and Windows technologies in large-scale infrastructure projects and day-to-day operations, showing versatility and depth in these areas. - Managing the growth of the learning platform from 1,000+ to 100k+ active students - ITIL v3 Foundations Certificate - More than 5 years of experience in leading ITIL Service Management capability and implementing end-to-end ITIL Service Management framework - Strong experience in using ServiceNow and Jira Service Desk for ITSM - Experienced IT/Telecom Specialist - UNIX and UNIX-Like OS (FreeBSD, Linux, SunOS, MacOS X) background - Over 20 years of Windows/windows server family. From NT4.0 /win3.1 up to Server2019. As well as upgrading Up to 15 years with server HW, and 13 years with storage solutions - Infrastructure problem-solver with a strong view on reliability, performance, and disaster recovery - Fluent English
- Network Engineer with 7 years of a solid track record of successfully troubleshooting, implementing, and maintaining complex network infrastructures. - Expertise spans enterprise, data center, and ISP environments, encompassing vendors like Cisco and Juniper for routers and switches, Fortinet and Palo Alto for firewalls, and F5 and Pulse Secure. Additionally, experience in Zscaler VPN SSL clients and Azure and AWS Cloud environments. - Previous roles included network operations, support, design and implementation, architecture, and end-to-end network implementation. - Currently holds the following certifications: Cisco's CCNA and CCNP, Juniper's JNCIA, JNCIA-Security and JNCIS-Service Provider and Amazon's AWS Cloud Practitioner. - Available to travel to customer site if required. - Available to work outside business hours, including weekends and bank holidays. - Proficiency English
- 16+ years of expertise in user lifecycle and identity management, access management (IAM), IT operations and helpdesk support, and system administration. - Hands on Okta (SSO, MFA, API, Workflows, IdP) and other IT automation. - IT infrastructure management (cloud, servers and networking, seamless deployment of services, IT processes optimization and reliability).
- Accomplished IT & Cloud Consultant with over 12 years of diversified experience in IT Infrastructure, hybrid cloud technologies, and storage solutions. - Proficient in Linux-based systems, Red Hat OpenShift, Ansible automation, and implementing effective CI/CD pipelines, with a solid grasp of cloud platforms such as AWS, Azure, and GCP. - Demonstrated expertise in leading large-scale migrations, ensuring resilient and scalable infrastructure through proactive management and optimization of computing resources. - Holds an array of industry-recognized certifications, including OCI, RHCE, and DELL EMC Avamar, underscoring a commitment to professionalism and continuous learning. - Strong foundation in practical applications of UNIX/Linux, VMware, Microsoft solutions, backup/recovery practices, and cloud-native monitoring tools. - Combines deep technical skills with methodological IT operations management to develop automated, efficient, and compliant system environments.
DevOps Engineer with 15 years in IT and 8 specializing in DevOps/SysOps. Expertise in cloud, CI/CD, and security enhancements. Proficient with Kubernetes, Terraform, AWS, and various CI tools. Recognized for infrastructure optimization, cost reduction, and system robustness. Holds an Applied Mathematics degree and is fluent in English and Ukrainian. Portfolios include telecom analytics solutions, SaaS platforms, and system migrations, with a strong focus on scalability, monitoring, and compliance.
- IP Network Engineer with 15 years of experience in Enterprise/Service Provider/Data Center networks in greenfield & brownfield environments. - Provisioned, configured, maintained, and operated various networking devices such as routers, switches, firewalls, and load balancers in the physical, remote, and virtual networking infrastructure. - Exposed to and capable of various project functions like cloud/network operations, deployment, and service improvement. - Expertise in Software-Defined Networking (SDN) and network automation, with a focus on driving efficiency and performance. - Strong hands-on experience with a wide range of networking technologies, including routing, switching, firewall, load-balancer, and cloud platforms. - Skilled in network migration, automation, and infrastructure optimization, with a demonstrated ability to lead engineering functions. - Extensive certifications in networking and cloud technologies, including Cisco, VMware, and F5, highlighting a commitment to continuous professional development. - Adept at collaborating with cross-functional teams and providing training and mentorship to develop IT skills.
- Software engineer with over 10 years of experience in Information Technology; - Expertise in application packaging and deployment, scripting, processes automation, and problem-solving; - Certified in Azure and experienced in working with Azure technologies; - Proficient in scripting languages such as PowerShell, Bash, VBScript, CMD, and SQL; - Skilled in software packaging, application virtualization, deployment, incident solving, and troubleshooting; - Strong knowledge of MSI, MSIX, App-V, Hyper-V, VDI, and Active Directory; - Experienced in working with software distribution tools like Intune, SCCM, and App Volumes.
- Experienced IT support engineer with 15+ years of experience providing practical assistance and advice to system users; - Strong understanding of ITIL and ITSM principles, with in-depth knowledge of investigating and solving infrastructure problems; - Skilled in Windows 10/11, MDM, AWS, Mac OS, Google Workspace, Asana, Confluence, DevOps, GLPI, Jira, Azure, and MS Office 365; - Proficient in software testing, PowerShell scripting, and VMWare; - Excellent analytical and communication skills, with the ability to learn quickly and work effectively in a team; - Bachelor's degree in Physics, demonstrating a strong engineering background; - Extensive experience in supporting workstations and laptops, hardware repair and upgrading, and installation and configuration of software.