Discover Top Developer Profiles

Technical Manager with over 15 years of experience in the IT industry, excelling in web application development and leadership roles. Expert in PHP, Node.js, and JavaScript, with a strong background in database management using MySQL and PostgreSQL. Highly adept in IoT applications, leveraging tools like GeoServer for spatial data management. Maintains a deep understanding of the software development life cycle (SDLC), agile methodologies, and client management. Demonstrates solid technical project management skills, aligning business objectives with innovative technical strategies. Holds an MSc in IT with outstanding academic achievements, underpinned by a solid foundation in programming languages and software engineering principles.

The software engineer possesses a strong foundation in IT and administration with experience in website development and digital marketing. They are proficient in WordPress, SEO, Canva, and various computer networking basics. The candidate excels in collaborative environments, having managed farm operations and IT support, demonstrating leadership in diverse roles. Skilled in aligning business requirements with technical solutions, they have a history of contributing to organizational growth through innovative problem-solving. Notably adept at digital marketing strategies, the engineer's skill set is also finely tuned in office administration and industry awareness.

Accomplished software engineer with a Bachelor’s degree in information technologies and a demonstrated history of leading successful teams, driving innovation, and delivering impactful software solutions across diverse organizations. Key expertise includes sophisticated project management for systems such as GIS asset management platforms that boosted operational efficiency by 80%. A proven record in developing APIs, optimizing financial systems, and implementing IT infrastructure underpins a strong technical foundation in programming languages such as Java, Python, and JavaScript, and frameworks like Spring Boot, Laravel, and ReactJS. With over a decade of experience, the candidate has harnessed a broad array of technologies, from AWS cloud services to various database systems, and is aligned with expert practices including SCRUM, CMMI, and ITIL. Noteworthy achievements include a customized scholar system for 1300+ users and the pioneering admission tests platform for over 65,000 users, showcasing robust skills in engineering complex software architectures.

- QA Engineer with a strong analytical background. Commercial experience since 2019. - Hands on on both Mobile (iOS and Android native applications) and web applications. - Proficient in employing OS emulation tools like BrowserStack and Azure Storage Emulator, and Remote Test Lab. - Expertise includes hands-on experience with Windows, Android, iOS, HTML, CSS, SQL, and managing databases using MS SQL. - Demonstrates comprehensive abilities in web and mobile application testing, front-end, back-end, and API testing, and database management: Postman, Swagger, and TestRail.

- Having over 25 years of experience as a Senior Software Solutions Architect, Hands-on Technical Team Leader, Full Stack Software Engineer, Business Intelligence (BI), and Applicative Database Administrator (ADBA) - Engineer with extensive experience in software development, demonstrating proficiency in multiple programming languages, including Java, C#, and Python. - Proficient with modern software development methodologies such as Agile and Scrum, ensuring project delivery aligns with business requirements and timelines. - Strong background in computer science with a focus on developing scalable and efficient code, contributing to robust software architecture. - Experience in full software development life cycle (SDLC), including requirements analysis, design, implementation, testing, and maintenance. - Expertise in applying best practices and patterns in software engineering to produce high-quality and reusable code. - Demonstrated success in past projects by optimizing system performance and enhancing user experience through innovative technical solutions.

Six years experienced QA Engineer in manual and automated testing, ensuring robust, scalable, and user-friendly applications. Skilled in identifying issues early, optimizing testing processes, managing QA team and collaborating closely with developers to enhance product reliability.⬥ Experience in testing web applications , mobile applications , Blockchain, E-commerce, software and hardware. ⬥ Programming languages: JavaScript, TypeScript, Java, Python , C# ⬥ API testing: Postman, Apidog ⬥ UI testing: Playwright , Selenium, BackstopJS, Ghost Inspector, Cypress ⬥ CI/CD Integration: GitHub, Docker, Jenkins CI, GitLab

With over a decade of experience in the software industry, the engineer has a proven record of leading technical initiatives and delivering innovative solutions. Expertise includes Android app development, Java programming, and IT consulting, with a demonstrated ability to drive growth through technology. The engineer's technical acumen is complemented by certifications in Agile methodologies, including ScrumMaster and Agile Scrum Foundation, showcasing a strong understanding of SDLC and efficient project management techniques.

A multi-skill person with extensive technical expertise and a robust engineering background. With over a decade of experience in software development, the engineer possesses a deep understanding of various programming languages, tools, and methodologies. Notably, the engineer has implemented and optimized CRM systems, particularly HubSpot, enhancing automation and CRM adoption across teams.

A multi-skill with a robust background in HubSpot CRM optimization and a track record of successful project management delivers technical proficiency and a strong understanding of SDLC practices. Experienced in SaaS solutions implementation and automation workflows, excels in increasing CRM adoption and enhancing lead generation. Strengths include strategic development and technical support, with a focus on creating efficient marketing and sales pipelines. Demonstrates hands-on experience in troubleshooting, report creation, and dashboard setup, underpinned by a commitment to continuous learning and process improvement.

With a focus on operations and HubSpot expertise, the featured engineer brings a strategic mindset to project management. Possessing strong experience in utilizing CRM systems, especially HubSpot, they have a proven track record of enhancing operational efficiency. Skilled in various sales and financial software such as Stripe and PandaDoc, and adept at website development through WordPress using Elementor, their technical prowess spans across customer service platforms to marketing automation. Additionally, their proficiency covers a robust range of HubSpot certifications, demonstrating a commitment to staying at the forefront of marketing technology and operations optimization.

An experienced Data Analyst with a background in Mechanical Engineering and Investment & Risk Finance, this engineer boasts over 6 years of experience in data analysis and project management. Key technical skills include expertise in Power BI, Excel, and SQL with a proven track record of producing automated sales management systems and dynamic reporting dashboards. Demonstrated ability to convert complex datasets into actionable insights and develop strategic roadmaps for non-commodity exports, showcasing strong analytical research competencies. Experience includes managing and implementing innovative projects within Kazakhstan's digital development and aerospace sectors.

- 10+ years of experience as a Business Analyst; - Strong skills with SQL, MySQL, XML, JSON, SOAP, REST, Figma, Lucidchart, Power BI; - Familiar with Camunda, Shell Scripts, MS Dynamics 365, and Atlassian Confluence; - Experience with Azure and SQL Server ecosystems; - Holds Oracle certification in Primavera P6; - Experience with UX, cyber security; - Deep skills in Agile methodology and PMI PMBOK principles.

- Project manager with over 4 years of management experience, successfully sourced, negotiated, and closed tens of projects. - Worked as a sales manager, account manager, project manager, and manual QA. - Proven track record in developing task backlogs, organizing development into sprints, and coordinating sprint goals with cross-functional teams to ensure timely delivery of projects. - Skilled in planning and conducting daily/weekly meetings, tracking progress, and ensuring adherence to project deadlines. - Expertise in implementing quality assurance measures, including preparing and managing bug reports, overseeing issue resolution, and incorporating customer feedback to enhance product functionality and performance.

A result-driven software engineer with a background in Agricultural and Environmental Engineering, and extensive experience in customer service roles. Versed in both front-end and back-end development, and adept at using React.js, Python, PHP, and JavaScript alongside HTML and CSS. Demonstrates a solid understanding of software development practices with practical experience in using CRM, Freshdesk, Paystack, and SEO tools. A proven track record in handling customer communications and feedback, complemented by excellent interpersonal skills and an ability to foster team collaboration. The engineer brings a strong problem-solving ethos, and is proficient in MS Office applications, with strengths in multi-tasking and adapting to new technologies.

Software Engineer with 19+ years of comprehensive experience in the design, development, and management of applications across various domains such as E-commerce, Banking, Healthcare, and more. Proficient in a wide array of technologies, including .NET, C#, ASP.NET, SQL Server, MVC architecture, and a strong command over web technologies like AngularJS and ReactJS. Skilled in both Waterfall and Agile methodologies, adept at project management with a successful track record of leading and implementing large-scale applications. Contributions to projects have consistently driven faster MVP releases and enhancements, while fostering team development and overseeing the complete SDLC.

A certified Customer Success Specialist, highly motivated and result oriented with 5+ years of experience providing exceptional customer service. Proven ability to resolve inquiries efficiently, build positive relationships, and exceed customer satisfaction goals. Skilled in troubleshooting, communication, and problem-solving, with a passion for ensuring a positive customer experience. Committed to upholding company values and exceeding performance expectations to foster long-term customer relationships.

Customer service professional with extensive experience in delivering exceptional service and support. Known for strong communication skills, problem-solving abilities, and a customer-centric approach. Proficient in handling diverse customer inquiries, resolving issues efficiently, and enhancing customer satisfaction. Demonstrated success in streamlining customer service processes, implementing effective solutions, and fostering positive client relationships. Proven track record in improving service quality and achieving high customer retention rates through strategic initiatives and a commitment to excellence.

Software engineer with over 8 years of experience in Android app development and team leadership, proficient in Java and Kotlin. Expertise in application architecture, UI/UX design, database management with SQLite, Room, Firebase, and Firestore. Skilled in project management tools like ASANA, Trello, and Slack. Extensive knowledge in REST APIs, third-party libraries, and payment gateway integration. Proven track record of delivering projects on time using Agile methodologies while implementing best practices in code review, unit testing, and maintaining app performance. Technical acumen is demonstrated through the successful delivery of diverse projects spanning digital wallets, e-commerce, and logistics.

- 3 years of experience support Agile teams with Scrum process - Upper-Intermediate English - AvailableASAP

- Five Years of Dedicated RPA Experience: Skilled in both development and maintenance with Blue Prism over a continuous five-year period, showcasing deep expertise in robotic process automation. - Fintech Sector Proficiency: Demonstrated experience in the fintech area, with a strong background in applying RPA solutions to financial services. - Expertise with Blue Prism: Proficient in designing processes, configuring objects, and maintaining robots using Blue Prism technology, ensuring efficient automation solutions. - Client Collaboration and Requirement Analysis: Proven ability in working closely with clients to understand requirements and provide tailored RPA solutions, enhancing client satisfaction and project success. - Comprehensive Maintenance and Training Skills: Experience in maintaining RPA systems, implementing changes, and training new employees, ensuring the seamless operation of automated processes. - Project Support and AI Implementation: Adept at supporting various projects, including the implementation of AI solutions in RPA, showcasing versatility and innovation. - Banking Sector Experience: Extensive engagement with financial sector clients, including a three-year tenure at PKO Leasing, underlining a strong understanding of banking processes and requirements. - Fluent English - Intermediate German - Native Polish

With nearly 27 years in consulting and financial services, the engineer exhibits a robust proficiency in BI, ERP, and CRM projects, boasting an extensive background in business process modeling, project, and test management.Skilled in Business Process Mining (Celonis, ARIS). Strong Business Analysis Skills Key qualifications include adeptness in programming with Python, Microsoft SQL, and experience utilizing technologies such as Celonis for process mining. The engineer's track record features successful lead roles in digital transformation projects, evidencing superior skills in managing and executing user acceptance testing for significant banking data migration, enhancing efficiency in the automotive sector, and deploying enterprise solutions, including Microsoft's D365 ERP system.Data analyst (Pandas, Numpy, Polars, Keras, PyTorch, Tensorflow, Matplotlib, Plotly, Seaborn, MS SQL) , building Machine Learning Models in Python Sklearn and LSTM neural network .Experienced PM & Instructor with a demonstrated history of work. Experienced negotiator and salesman, working for German clients. Strong education professional graduated from Borneumoth University.An academic foundation in banking and insurance, complemented by a Python programming certification (PCEP), reinforces a solid command of software engineering principles and methodologies.

Seasoned software engineer with over a decade of hands-on experience, including roles from Software Developer to Technology Project Manager. Proficient in Java, Python, JavaScript, PHP, and associated frameworks like Spring Boot, FastAPI, Laravel, and React, with emphasis on building scalable web applications and systems. Demonstrable expertise in software development methodologies such as SCRUM and CMMI, providing a strong foundation for driving efficient project lifecycles. Engineering background solidified with a Bachelor's in information technologies and further complemented by expert-level programming skills. Proven track record in managing complex IT projects and developing innovative solutions that enhance operational efficiency and asset management, evidenced by the successful implementation of a GIS platform and various academic systems.

The profile provided does not match a software engineer's resume and instead outlines the diverse background of an individual with expertise in rail traffic control, digital marketing, and legal court services. No technical or engineering skills, computer science education, or software development experience are mentioned, so an accurate software engineer summary cannot be generated. The details provided highlight experience in railway operations, digital marketing strategy, and court service administration without reference to programming languages, software engineering methodologies, or technical tools.

A data analyst & BI Expert with Marketing background.

The engineer possesses a robust foundation in Computer Applications Technology with a proficiency in key software including Microsoft Office, Photoshop, and programming languages such as Python. A graduate from Nigel High School with a National Senior Certificate, the engineer has shown a proficiency for technical problem-solving and a results-oriented approach to tasks. Notable achievements include the running of successful Facebook and Google Ads campaigns which highlight expertise in leveraging digital marketing tools for targeted outreach. Despite a lack of detailed project experience or advanced qualifications, the engineer demonstrates potential as a tech-savvy professional with practical skills relevant to entry-level positions in tech industries.

An engineer with 20 years of experience in leadership roles across marketing, project management, and business development. Although not a traditional software engineer, they possess strong managerial skills overseeing technical teams, including web developers and SMM specialists, which could transfer effectively to tech-focused projects. Extensive experience in developing marketing strategies and conducting research, paired with a proven track record in building strategic partnerships, can contribute uniquely to a software engineering environment. Education background and linguistic proficiency were not aligned with software engineering, therefore omitted. Specific technical skills in software development were not provided, so could not be highlighted.

- Experienced B2B Product Manager dedicated to delivering innovative products that effectively address customer pain points and drive revenue growth for businesses. - Skilled in managing a diverse range of projects, spanning from small-scale B2B/B2C web services and mobile applications to large-scale Enterprise systems. - Committed to leveraging expertise in product development, strategic planning, and cross-functional collaboration to drive successful outcomes and enhance the overall customer experience. - Extensive working experience in Product Management; - Extensive working experience in Business Analysis; - In-depth professional experience in defining and prioritization the development of new or enhanced data products in conjunction with business users and other stakeholders; - Extensive hands-on experience in alignment of needs with stakeholders; - Extensive working experience in agile practices and methodologies - In-depth professional experience in managing the product backlog, planning, and prioritization of product/feature development; - Strong ability to prioritize, focus, and organize; - Proficient in various aspects of managing a multi-disciplinary product development team - Excellent English language and communication skills, - Able to effectively manage shifting priorities and handle unexpected changes

Accomplished Product Owner / Business Analyst with a BSc in Management and Computer Science & Software Engineering, boasting 7 years of experience in the fintech, banking, and digital transformation sectors. Proficiency in business process management is evident with the use of Camunda and Pega, reinforced by project management and system analysis skills. The engineer's technical prowess is backed by hands-on experience with SQL, C#, React JS, and a variety of DBMS. Proven expertise in implementing Agile and Waterfall methodologies, as well as strong competencies in business process reengineering, UI/UX design, and the full SDLC, make this candidate a standout for complex IT projects. Key achievements include contributing to government financial system transformations in collaboration with the World Bank, and leading the development of a new state debt system — indicators of a capacity to deliver solutions aligned with international standards and collaborate effectively with cross-functional teams.

A business analyst with a rich background in requirements engineering and project management, bringing over 9 years of international experience. Expertise lies in business process analysis, software algorithm description, and prototyping, backed by strong knowledge in domains such as IoT, IIoT, pilotless transport, energy engineering, and healthcare. Proficient in programming languages including ST, SQL, and PL/SQL and has a deep understanding of cloud services and cybersecurity. Demonstrates proficiency in requirements management and process modeling tools, such as JIRA, Confluence, Draw.io, and Visio, and in prototyping with Balsamiq and Figma. Proven track record in using Waterfall and Agile methodologies effectively in project execution.

- Experienced Scrum Master and Business Analyst with 5+ years of experience - Proficient in requirements management, analysis, and documentation - Skilled in visual modeling and prototyping using BPMN, UML, and other tools - Strong background in project management, including scope, time, and stakeholder management - Knowledgeable in various programming languages and technologies, including PHP, Java, and React - Familiar with Agile methodologies and ceremonies, such as Sprint Planning and Retrospective - Experienced in working on diverse projects, including mobile applications, ERP systems, and CRM systems - Upper-Intermediate English

- Software engineer with a strong background in computer science and a focus on technical skills and expertise. - Experienced in various domains including healthcare, MedTech, eCommerce, and marketplace. - Proficient in multiple programming languages and technologies, with a deep understanding of SDLC and software development practices. - Skilled in requirements analysis, design, and solution evaluation, with a track record of successful project delivery. - Experienced in working with key tools and methodologies such as Jira, Confluence, Agile (Scrum and Kanban), and UML. - Strong problem-solving and analytical skills, with the ability to collaborate effectively with cross-functional teams. - Demonstrated ability to prioritize tasks, manage project timelines, and communicate effectively with stakeholders.

background Bachelor's degree and background in Computer System Design and Programming. Proven track record of successfully delivering projects on time and within budget. Strong problem-solving and analytical skills. Excellent teamwork and collaboration abilities.

- Strong abilities working as Head of Projects Managers in a large technological company with several products; - Product manager with experience in NFT, GameFi, and FinTECH projects. - Nearly 11 years in IT domain positions like - Business Analyst, Project Manager, Product Manager, Marketing Manager, and PHP coder; - Strong skills working as a Delivery Manager; - In-depth knowledge of creating roadmaps and launching MVPs of blockchain projects; - Deep Experience with DeFi projects and Centralized Exchanges; - Good knowledge of creating and launching versions of launchpad, staking, and mobile crypto wallet for blockchain projects; - Experience in building teams and managing different types of projects to the market launch; - Work experience in creating the optimal product structure of the project; - Good skills in creating complete project documentation; - Experience in creating and launching a project brand; - Upper-Intermediate English; - Available: ASAP.

expert in trancription jobs, remote task jobs, and any writting materials like essays and articles.

Ionut Lucian Eremia is a junior project manager. He has a Bachelor's Degree in Law from the University of Bucharest. With over 4 years of work experience, Ionut has developed a range of technical skills and expertise.Key Technical Skills: 1. Proficient in project planning and risk management. 2. Skilled in people management and team leadership. 3. Experienced in product management and game design. 4. Familiar with ServiceNow and direct sales processes. 5. Strong problem-solving abilities. 6. Knowledgeable in sales consulting and sales processes. 7. Well-versed in software development practices and methodologies.Ionut has demonstrated his technical expertise through his work as a project manager in a mobile gaming development team. He has also co-founded Ions Options, a company that provides customer support services for startups and small companies.In his previous role as a customer support team lead at Playtika, Ionut oversaw all support operations for Playtrika's casual games engine - Jelly Button. Notable games he worked on include Merge Stories and Dice Life.Ionut's strong engineering background and technical skills make him a standout candidate for software engineering positions. His experience in project management, game design, and customer support adds value to any team he joins.

- 10+ years in QA with experience in leading various QA teams and projects and strong experience in staffing and resource management. - Experience in creating test automation frameworks for Web UI/API/Mobile - Great knowledge of CI environment configuration - Working knowledge of different OS (Windows, Linux) - Proven ability to learn fast new technologies and approaches to use them as soon as possible - Skilled in developing test documentation such as test plans, test cases, incident reports and using defect tracking systems - Good understanding of systems development life cycle methodology - Strong knowledge about software development life cycle, QA methodology and tools

- A highly skilled manager with 8+ years in various managerial roles involving analytics, project management, B2B/B2C customer relationship management, IT infrastructure planning. - Upper-intermediate English. - Available ASAP.

- 9+ years of experience in IT; - Experience working with Blockchain products; - Deep knowledge and skills in development of fintech products (CeFi/DeFi); - Work experience with Development and work on UI / UX design, and web programming (HTML, CSS); - Familiar with logic controller and CNC machine programming; - Experience in project management and sales - Good skills in organizing the work process in a team using Agile methodology; - Good understanding and vision of product development and its design solution; - Upper-Intermediate English; - Available ASAP.

- 18 years of diverse and extensive experience in software development industry - 16+ years of experience as a Project & Engagement Manager for a number of various projects & products - 2+ years of experience as a developer in various Web technologies (HTML, JavaScript, PHP, ASP, Perl) - 5+ years of experience in managing large B2B projects in telecom industry - Planning, organizing and controlling the software development process at all stages (from startup to maintenance). Project plan development and maintenance including schedule plan, test plan, quality plan, team plan. Controlling the plan execution and team performance evaluation. Experience in strategic planning of product development. Good estimating experience. - Deep knowledge of software development life cycle and processes (Waterfall, RUP, XP, Scrum). - Excellent organizational skills, attention to detail, and ability to choose priorities required. - Leading the development team, excellent interpersonal skills and work constructively with people. - Personal motivation management and conflict solving experience. Personal evaluation and promotions experience. - Risk management and problem management. - Developing business relations with customers and ability to interact with foreign customers. Good client-communication skills, in time communicating of status, problems and risks. - Experience in writing requirements specifications. Working with the documentation, coordinating knowledge accumulation and its effective use. - Strong business analysis and problem solving skills. - Ability to manage multiple projects concurrently. - Experience in Project Management tools (MS Project). - Fluent English - Pre-Intermediate German

Certainly! Here's a more detailed summary for you, written in the first person:My name is Sami and I am a software engineer with 7 years of experience in the IT industry. During my career, I have specialized in developing applications using React Native, MERN, and MEVN technologies. These skills allow me to create high-quality, scalable, and user-friendly applications that meet the needs of my clients.Throughout my experience as a software engineer, I have been involved in all stages of the development process, from the initial concept and design phase to implementation and testing. I am familiar with various software development methodologies, including Agile, and have used them to effectively manage projects and meet deadlines.In addition to my technical skills, I am also a strong communicator and collaborator. I believe that clear communication and teamwork are essential to successful project delivery. I am passionate about staying up-to-date with the latest technologies and techniques in the field, and I am always looking for ways to improve my skills and knowledge.

- 10+ years overall of experience in IT - Management: Change management, Program management, Project management, Account management - Upper-Intermediate English

- 5 years of experience in business analysis - Proficient in project documentation, SDLC, and requirements management - Skilled in mind mapping, UML/BPMN modeling, and prototyping - Experienced in prioritization, SWOT analysis, and stakeholders management - Strong analytical thinking and research skills - Effective communication and conflict management abilities - Knowledgeable in risk management and software development lifecycle - Quick learner, proactive, and adaptable to change - Upper-Intermediate level of spoken and written English

- Highly skilled Business Analyst with more than 10 years of experience. - Has outstanding ability to understand business needs and provide an effective and appropriate solution. - Capable of analyzing a wide range of business needs in highly complex industries, especially in the financial domain. - Combines strong technical knowledge with a good understanding of the business background. - Fluent English

- Avid Business Analyst with experience in banking and finance. - Broad exposure in numerous types of organizations, some of which are state-owned enterprises, start-ups, engineering facilities, and academic institutions ranging from Europe to Asia. - Fareza has a keen interest in data analytics and chooses finance as his area of experiment. He is adaptive and can work in international environments or any kind of work setting and he also has a Master of Science degree from Delft University of Technology in the Netherlands.

- As a Senior IT Operations Support Manager in mining and banking with more than 25 years of experience with a proven ability to complete complex and challenging improved. With areas of expertise including, but not limited to Operation Support/Project management, agile practices, mining, transaction banking, business process management, software development lifecycle, and IT managed services - Produced new application releases from systems development staff or software suppliers and ensured the continued support of the service thereafter. Improved with comprehensive business/technical skill set and conscientious self-starter, able to strategize and prioritize effectively to accomplish multiple tasks and stay calm under pressure. Generated guides organizations in applying technology to business settings provide added value and create project deliverables in a timely manner.

- Served as IT Application Administrator at Deloitte, performing database server installations, system monitoring, and maintenance of enterprise applications in both on-premise and cloud environments. - As IT Support Analyst at Magellan Aerospace, managed the IT HelpDesk Team, administered the network and the CRM system, and executed hardware and software updates in a Windows Server environment. - Functioned as a Specialist in FTTH Networks at Orange, overseeing FTTH, WLAN, LAN device installations, and managing a team dedicated to fiber optic signal measurements. - Engaged as Database Support Specialist at TNEU, handling data entry, IT environment supervision, and configuration of network devices and workstations. - Fluent Polish - Upper-Intermediate English - Ready for relocation

- Highly skilled Business Analyst with more than 10 years of Banking experience; - Strong skills with Data in banking and financial projects; - Has the ability to understand business needs and provide an effective and appropriate solution; - Capable of analyzing a wide range of business needs in the banking and financial industries; - Experience working as a financial industry tutor; - Strong communication skills; - English: Upper-Intermediate.

- Over 15 years of IT and Service Management experience, currently serving as a Service Manager at Mastek. - Demonstrated expertise in ITIL Service Operations, Service Design, and ServiceNow API. - Proven experience in team leadership, vendor relationship management, and service contract compliance. - Proficient in utilizing project management methodologies such as Agile and Kanban, and tools like Atlassian JIRA and Confluence. - Solid educational background and multiple professional certifications including ITIL V3 Foundation and Certified Support Center Manager (SCA). - Fluent in English.