Want to hire Service Cloud developer? Then you should know!
How and where is Service Cloud used?
- Customer Support: Streamlining customer inquiries
- Case Management: Organizing and tracking cases efficiently
- Knowledge Management: Centralizing information for quick access
- Field Service: Optimizing field operations and scheduling
- Telephony Integration: Integrating phone systems for seamless communication
- Self-Service Portals: Empowering customers to find solutions independently
- Social Media Integration: Engaging with customers on social platforms
- Asset Management: Tracking and managing customer assets
- Reporting and Analytics: Gaining insights for informed decision-making
- Mobile Accessibility: Accessing Service Cloud on the go
Compare Junior, Middle, Senior, and Expert/Team Lead Service Cloud Developer roles
Seniority Name | Years of Experience | Responsibilities and Activities | Average Salary (USD/year) |
---|---|---|---|
Junior | 0-2 years | Responsibilities:
| $50,000 |
Middle | 2-5 years | Responsibilities:
| $80,000 |
Senior | 5-8 years | Responsibilities:
| $110,000 |
Expert/Team Lead | 8+ years | Responsibilities:
| $150,000 |
Quick Facts about Service Cloud.
- Service Cloud Software Development was born in 2009.
- Many projects, such as customer service portals, benefit from this software.
- The entry threshold for Service Cloud Development is quite low.
- One of the most popular related technologies is Salesforce CRM.
- Fun fact: Service Cloud Software Development is like a digital Swiss Army knife for customer service teams!
TOP Service Cloud Related Technologies
- Salesforce Service Cloud
- Zendesk
- Freshdesk
- ServiceNow
- Jira Service Management
What are top Service Cloud instruments and tools?
- Salesforce Service Cloud: Service Cloud is a customer service platform and CRM system by Salesforce released in 2009.
- Zendesk: Zendesk is a customer service software company that provides a cloud-based customer service platform released in 2007.
Talk to Our Talent Expert
Our journey starts with a 30-min discovery call to explore your project challenges, technical needs and team diversity.
Maria Lapko
Global Partnership Manager